EXPERIENCE
EDUCATION
Tevin Heard
SALES ASSOCIATE
248-***-**** adx2de@r.postjobfree.com Troy, MI 48083 Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Dedicated to providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve e ciency and customer satisfaction levels. SALES ASSOCIATE
Footlocker
Troy, MI
December 2020 - Present
• Operated cash register and POS to process sales transactions and handle payments.
• Assisted customers with product selection to ensure customer satisfaction.
• Exceeding customers expectation and training new sales associates
• Engaged with guests to understand and anticipate customer service needs. SALES ASSOCIATE
Dunhams
Troy, MICHIGAN
April 2017 - November 2019
• Met merchandising standards by keeping store stocked and products faced.
• Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
• Drove sales through customer relationship building and suggestive selling techniques. BACHELOR OF ARTS (B.A.) IN DIGITAL MEDIA COMMUNICATIONS CANDIDATE
Wayne State University, Detroit, MI
GPA 3.3
Expected graduation May 2023
Relevant Coursework
• TV Production • Flim Production
• Graphic Design • Telecommunications
HIGH SCHOOL DIPLOMA
Troy Athens High School, Troy, MI
May 2014
Relevant Coursework
Extracurricular Activities
• Introduction to Acting
• Basketball Team
SKILLS
• Market Research • Money Handling
• Product Promotion • Cash Register Operation
• Multitasking Strengths • Customer Service
• Verbal Communication • Time Management