Customer Service Human Resources
Resume:
Niesha Robinson
Cell Phone: 405-***-****
adx2cj@r.postjobfree.com
Objective:
I’m seeking a position that will maximize my experience in this organization. My experience is over 15 years in customer service and my diverse background would be a great attribute to this company.
Highlight of Qualification of Skills:
Microsoft Word/Excel/ Access, Microsoft Office, Leadership Skills, Electronic Charting
First Aid/ CPR, Merchandising, Processing Documents VCC phone system
IATA certification, Compass Data management.
Sales, Human Resources, Administration
Experience:
Travel Agent September 2022-Present
Costco Travel- Oklahoma City, Oklahoma
Booked vacation packages for Costco members.
Access airline and in-house computer systems to make member reservations.
Confirms reservations accurately.
Communicates member’s needs to other support departments.
Systems- SABRE, Compass, Finesse, Jabber
PCA/ Personal Care Assistant August 2015- Present
Sisterly care- Oklahoma City, Oklahoma
Worked directly with individuals with physical disabilities or intellectual disabilities with the aim of assisting the individual to become integrated into their community or the least restrictive environment.
Provided supportive care to elderly or disabled individuals in their own home. Care may include assisting with daily living tasks such as bathing, dressing, cooking, or cleaning.
Developed, reviewed, and administered patient care plans in a medical setting.
Case Investigator- (contract) July 2021-July 2022
Oklahoma State Health Department- Oklahoma City, Oklahoma
Provided Covid 19 case investigation and contract tracing services.
Interfaced with the Oklahoma County Covid 19 Positive Individuals. Investigated contacts and timeframes of individuals that may have been infectious.
Contacted individuals within close contact to notify of potential exposure.
Education
High School Oklahoma City, Oklahoma
Putnam City High School Diploma-2000
College
OSU-OKC Journalism-2015
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