Lorrie Epps

Baltimore.MD

adx2ca@r.postjobfree.com

+1-443-***-****

Highly organized employee, with extensive administrative experience in various dispatching roles that require effective communication skills: Listening, multitasking, prioritization and problem solving skills.

Objective - To join an organization in a Managerial position that allows for experience and accolades to intertwine.

Authorized to work in the US for any employer

Work Experience

Allied Universal Security Officer

Allied Universal - Philadelphia, PA

January 2023 to Present

Maintaining safe and secure working environment.

Senior Recruiter

TradesMAX Staffing - Baltimore, MD

March 2020 to December 2022

Assist with dispatching of workers to there sites, cold calling to potential Employers, setup and attend training on working more effectively. Process daily payout weekly \biweekly, Assist with onboarding process. Systems used in this trade are ATS, CRM, and Interviewing software in order to stay competitive with our competitors. B2B sales to squire new account. Supported Employment Specialist

Empowering Minds Resource Center - Baltimore, MD

February 2021 to December 2021

Work to establish working partnerships with Employers in the Community, in and effort to aide our clients in becoming self sufficient.

Case Manager

Baltimore City Child Support - Baltimore, MD

October 2019 to February 2021

Assist Custodial parent obtain financial support necessary to become self sufficient. Use all tools at my disposal to Enforce all orders and payment obligations. Document review for accuracy before submitting to the courts or next phase in the process.

Lieutenant

Abacus Security

November 2019 to February 2020

• Served as a Lieutenant, while supervising 150 people (Intermittently)

• Assigned personnel to daily post assignments

• Responded to incidents and emergencies in accordance with corporate security protocols

• Responsible for employees scheduling and training

• Completes all required paperwork at the end of each shift, including activity and incident reports Administrative Assistant

Admiral Security Services

January 2019 to April 2019

• Assist Department Manager and Supervisors

• Organizing gatherings, arrangements, and official travel

• Recording calls and taking messages

• Coordinated introductory screening and enlisting for a wide assortment of positions

• Performed reference checks and training confirmation,Interpreted HR strategies and methods

• Assembled, made and dispersed money related reports and PowerPoint introductions.

• Budgeting the monthly reports, and make any changes necessary to reach financial goals. Property Manager

HENDERSEN-WEBB, INC. - Essex, MD

September 2016 to February 2018

Marketing, and Sales Analysis

Resident Retention

Facility Maintenance and inspections according to company policies Evictions and Court appearance as necessary

Communications Operator

Coppin State University Police Department

May 2014 to August 2016

• Assigned service and emergency calls to police officers.

• Monitored video surveillance system.

• Maintained continuous communication channels with supervisors and police officers; as well as with CSU parking and transportation division and Baltimore City Police Department dispatchers. Estimated workforce requirement and equipment needed to complete particular projects.

• Recorded video for evidentiary purposes when requested.

• Documented records for dispatches in CAD.

Education

B.A in Liberal Arts & Sciences

Sojourner-Douglass College - Baltimore, MD

September 2003 to May 2008

Associate in Arts (AA) in General Studies

Essex Community College - Baltimore, MD

August 2001 to May 2002

High School Diploma in General Studies

Baltimore County public school

January 2000 to May 2000

Skills

• Ability to convey important information correctly and effectively.

• Ability to listen to and convey details.

• Proven aptitude in problem-solving.

• Outstanding communication skills

• ability to convince while maintaining professionalism.

• Microsoft Windows, Data entry

• Surveillance

• Case management

• Quality Assurance

• Social Work

• Data collection

• Workforce Development

• Developmental Disabilities Experience

• Crisis Intervention

• Recruiting

• HR sourcing

• Computer literacy

• Pricing

• CRM Software

• Interviewing

• Microsoft Outlook

• Employee Orientation

• SAP

• Sales Management

• Profit & loss (10+ years)

• Communication skills

• Windows

• ATS

• Data entry

• Social media management

• Budgeting

Assessments

Case management & social work — Familiar

June 2021

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Familiar

Workplace safety — Proficient

May 2021

Using safe practices at work

Full results: Proficient

Sales skills — Proficient

June 2021

Influencing and negotiating with customers

Full results: Proficient

Sales skills — Proficient

June 2021

Influencing and negotiating with customers

Full results: Proficient

Recruiting — Proficient

September 2021

Managing the candidate sourcing and selection process Full results: Proficient

Work style: Reliability — Familiar

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar

Customer focus & orientation — Familiar

July 2021

Responding to customer situations with sensitivity Full results: Familiar

Sales fit — Expert

July 2021

Measures the traits that are important for success in sales positions Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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