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General Office Customer Service

Location:
Sasolburg, Free State, South Africa
Posted:
July 03, 2023

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Resume:

Samantha-Leigh Cara

Sasolburg, Free State ****

adx2aq@r.postjobfree.com

+27-61-826-****

I am a consistent, hardworking, highly motivated person. I enjoy working with the public. I feel that I am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment.

Work Experience

Workshop Administrator

Silver Lake Marine - St Francis Bay

February 2023 to May 2023

Office support for the workshop, ensuring job cards are opened, and keeping the workshop schedule up to date. Clients are quoted as per job specification. Ordering of spares for the stores as well as specific jobs. Invoicing the clients on complexion of the job. Keeping track of all orders including back orders, also ensuring correct stock is delivered as per purchase order. General office duties. Procurement Administrator

SpillTech - Kempton Park, Gauteng

October 2019 to October 2020

Assisting with daily tasks in the department, preparing purchase orders for quotes recieved from suppliers. Ensuring requests are delivered to site on time. Planning for the purchase of equipment services and supplies. Monitoring and enforcing company procurement policies and procedures. Reviewing, comparing, evaluating and handing final draft to COO for approval. Maintaining good supplier relations. Researching and evaluating prospective suppliers. Ensuring Invoices balance with the statements. If any queries to be sorted before handing to the financial department for payment. Ensuring each site has a file, ensuring all expenses are in each file. Matching the supplier Invoice with the purchase order pack and ensuring financial department gets each for payment. Field Coordinator

On the Dot - Media 24 - Benoni, Gauteng

February 2017 to September 2019

Daily store visits, up to date with stores and promotional activities in stores. Daily reports - minimizing sell outs. Ensuring all products visibility to customers. Preforming audits regularly and resolve issues and queries. Provide service and maintain good working relation with all retailers to maximize sales and increase sale volumes and ensuring logistical and company procedures. Managing of 10 store merchandisers, ensure staff is adequately trained and developed. Recognizing achievements and KPI's are developed.

Technical Administrator

Motomia - Kempton Park, Gauteng

November 2013 to December 2016

Assisting walk in customers, Answering switchboard and directing calls. General office duties. Making service bookings and following up with the service department. Controlling petty cash and cashing up. Processing daily job sheets. Processing orders, Invoicing and processing job cards. Administrator and Accounts

XMT Marketing - Alberton, Gauteng

February 2011 to August 2013

Handling of cash float of till - cashier duties. Assisting walk in customers, handling of the petty cash. General office duties. Updated control sheets of stock and diesel for the diesel depo. Processing of purchase orders to suppliers. Generating Invoices and statements and sending to customers. Assisting with debtors and creditors.

Control room operator

Consolidated Security Technologies - Benoni, Gauteng July 2009 to January 2011

Control Room Operater - Monitoring alarms and sending reaction officers out. Hourly check in on guards and reaction officers. Handling of handover equipment. Reception - General office duties, Answering switchboard and directing calls to correct departments. Greeting and assisting the customers and job seekers. Human Resource Assistant - General office duties, Updating the guard and reaction officers time sheets, creating and updating information on the employee files. Education

High School (matric)

Technicol College - Springs, Gauteng

2007

Skills

• Customer service

• Organizational skills

• Cash handling

• Microsoft Word

• Microsoft Outlook

• Microsoft Office

• Stocking

• Pastel

• Administrative experience

• Microsoft Excel (10+ years)

• Data Capturing (7 years)

• QuickBooks

• Front Desk

• Xero (Less than 1 year)

• Office Administration

Languages

• English - Fluent

• Afrikaans - Fluent

Certifications and Licenses

Driver License Code 08



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