Rita Torres

(***)- ***-****

adx29y@r.postjobfree.com

Objective:

Experience in fields of media in the entertainment industry, event coordinator, finance, and support services in fast paced environments requiring tact, discretion,organization and a high level of trust. Skilled in performance management, budgeting, project management, and teamwork fostering. The ideal of work would be project manager, contract with vendors with entertainment industry where I am passionate in marketing, social media, and business. I am creative thinker, artist, and business planner that put together work well in my career. Work experience:

Gallaudet University Administrative Support Specialist May 2022- present

● Compile, produce, and edit reports, charts, instructional materials and correspondence budget; perform production typing of materials; prepare reports on department activities.

● Assist supervisor with budget recommendations and justification; analyze and interpret budget and financial data; maintain department program budget records; verify expenditures and codes to appropriate account; recommends and processes transfer of funds between budget categories; requests or initiates journal entries to correct or adjust charges against account; develop and monitor budgets for grants

● Provide administrative support for staff of the department; process personnel action forms; prepare job descriptions; job posting requests; as appropriate to the position; maintain confidential files

● Assist in the analysis, monitoring and maintenance of budgets and grants for the department; prepares basic financial reports such as a balance sheet or income statements; reviews budget expenditure reports and brings major variance to the attention of the department head or supervisor; use a microcomputer or manual methods to post expenditures to spreadsheets or journal to track department costs.

● Coordinated events, logistics and budgets plan.

JP Morgan Chase Bank Bank Assoicate April 2019-March 2020

● Engaged the client with a pleasant demeanor,and exhibiting gratitude for doing business with Chase.

● Assisted customers with using the Chase Mobile app.

● Gained expertise in our self-service and digital platform to help customers learn how to complete their banking transactions and needs whenever and self service options, including the chase mobile app, chase.com and ATMs.

● Exhibited strong customer service skills, presented consumer focused products and service, and proactively educated customers on utilizing available access channels.

● Collaborated with colleagues to enhance customer service helped build relationships with customers by connecting them with appropriate team members to address their specific financial needs.

● Ensured accurate, efficient and complete financial transactions and in compliance with all policies, procedures and regulatory and banking requirements.

● Supported customers with traditional banking needs and complex service transactions putting the customers’ needs at the center of everything. Boeing Airline Company Interpreter Scheduling and Accommodation Coordinator November 2017-June 2018 (contract)

● Supported the deaf and hard of hearing employees population

● Coordinated interpreter requests between employees and contracted interpreter agency

● Worked with employees, Program Administrator and interpreter agency to develop and implement interpreter scheduling system and process for all Puget Sound sites.

● Acted as the central point of contact for all Puget Sound interpreters scheduling.

● Worked with employees, managers, and interpreters directors to resolve scheduling conflicts.

● Processed supplier invoices and performed oversight on suppliers charges.

● Developed and maintained supplier performance metrics and reporting.

● Coordinated badging/computing account and equipment maintenance for Puget Sound interpreters.

● Created and coordinated interpreter onboarding and mentoring programs.

● Created standardized process documents for coordinator role, scheduling process and procedures.

● Overseen improvement and partnered with suppliers to optimize schedules and budget planning and 50,000 thousands manage for a budget strategy plan.

● Acted as a liaison between and technical support expert and Information Technology for deaf and hard of hearing employees requiring accommodation assistance.

● Developed projects, workshops and program support activities as needed. Deaf Counseling Advocacy & Referral Agency Advocate January 2016-November 2017

● Provided direct services communication in communication assistance, counseling, advocacy, independent living skills, employment assistance, information and referral and community education.

● Advocated for communication access, appropriate accommodations and cultural understanding for clients

● Developed and implemented workshops and classes that foster self-advocacy and empowerment to diverse communities.

● Provided intercultural effectiveness training to diverse individuals, communities, organizations to promote and enhance.

● Represent DCARA and provided consultation to city and state governments regarding federal and state laws that protect.

● Ensured compliance with completion of intake paperwork, monthly reports and fed statistics in the database.

● Coordinated special projects/duties as delegated by the Deputy Director. Peace Corps Headquarters Office Inventory Managment Assistant April 2014-January 2016

(contract)

● Returned Incomplete, incorrect or damaged orders, data entry, informed products management team, performed follow-up with vendors, ensured returned items are replaced.

● Affixed barcodes on all capital equipment; initiated electronic records (e.g. serial number and assembly.)

● Distributed items as appropriated; updated distribution recorded stores/coordinated items if customer is unready to take ownership

● Received and stored equipment deemed recyclable/ reusable for future use; logs equipment data in computer

● Performed equipment as directed; transferred, stores, and disposed of record. Multicultural Student Program, Gallaudet University Event Coordinator September 2010-May 2012 (part time)

● Developed post-event surveys and reported that include client feedback, cost summaries and improvement recommendations

● Managed the customer portfolio & developed more business opportunities

● Created, monitored and managed event timelines and budgets

● Managed on-site meeting logistics, including managing registration check in and working with internal/external customers and supplier partners

● Managed event attendee management, coordination of food & beverage, audio/visual, transportation, hotel(s) and on-site support for meetings and events

● Actively managed business bookings, recorded denials, made referrals direct to other Accor properties.

● Worked closely with Marketing, AV, and Culinary teams on logistics, customer event requests to execute events successfully

● Worked with event manager as back up on networking sales events

● Assisted in management of events social media feeds, including Facebook, Twitter and Instagram, working with marketing teams on messaging and posting calendars

● Managed budget management - keep track of costs for events you are working on, gaining approval from the Senior Events Manager

● Assisted with the event management for the bowl

● Worked on pre and during event days to assist with ensuring events are setup and run smoothly alongside managing administration

● Performed other duties as assigned by management Montgomery College, Rockville Campus Financial Aid Assistant September 2008-May 2010 (student assistant)

● Accepted and reviewed incoming student financial aid applications and related documents and prepared the files to process a student’s application

● Assisted students in applying and resolving issues to the application process for financial aid and scholarship awards.

● Entered financial aid tracking data into CSRS system

● Complete requests for student financial aid information from other official agencies including financial aid transcript requests

● Entered student financial information into CSRS for processing or awarding of files as appropriate.

● Processes payments of State sponsored programs such as Maryland Prepaid, Maryland Vocational Rehabilitation, others as needed.

● Processed institutional awards such as Scholarships, Metric Scholarships and Maryland State Scholarships, Employees Tuition Waivers and awards

● Processed and awards financial aid.

● Downloaded and processed corrections to Student Aid Reports.

● Coordinated with other Financial Aid Personnel to ensure that student applications and corrections are processed promptly and properly.

● Keyed in correspondence, recorded and requisitions and performed other clerical functions as needed for the campus financial aid office.

Education:

● Gallaudet University BA: International Studies 2013 Washington, D.C

● Montgomery College AA: General Studies 2010 Rockville, Maryland Skills & Certifications:

● Landmark Worldwide LLC Leadership Training and Advance. 2022- present at Landmark Worldwide Company at San Francisco, CA

● Crossroad Solutions Coach LLC Leadership Transformation Training. 2018-2019 at Missouri.

● People of color leadership training certificated

● Business Courses and training. 2023- present

● Software skills in saleforce, oracle, workday, outlook, MS office, adobe photography and echo sign, app- event planner.

● Social media and marketing in beauty products/ travel agent 2019-2021 and social media platforms

● Photography app- inShot editing and more.

● Budget strategy and innovation development in business Activties:

● Gallaudet University Dance Company

● Latino Deaf and Hard of Hearing Metropolitan Organization Miss Senorita Pagenet - 2nd runner

● Imagination Stage: Acting, Singing in American Sign Language.

● Urban Jazz Dance Company: 2019 California Bay Area International Deaf Dance Festival.

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