SHOTA
PKHAKADZE
adx29t@r.postjobfree.com
Manhattan, NY 10022
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
PROFESSIONAL SUMMARY
Ubani - Supervisor
Manhattan, NY • 10/2022 - Current
Pointe Vecio Hotel - Supervisor
Florence Italy • 09/2021 - 10/2022
Solway - Sales Manager
Tbilisi Georgia • 07/2019 - 08/2021
WORK HISTORY
Evaluated employee performance and coached and trained to improve weak areas.
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• Achieved results by working with staff to meet established targets. Maintained compliance with company policies, objectives, and communication goals.
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Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
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Conducted routine inspections to check quality and compliance with established specifications.
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Solicited customer feedback to identify and improve on areas of weakness.
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Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
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Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
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Monitored workflow to improve employee time management and increase productivity.
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Evaluated employee performance and coached and trained to improve weak areas.
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• Achieved results by working with staff to meet established targets. Handled customer relations issues, enabling quick resolution, and client satisfaction.
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Resolved customer issues quickly to close deals and boost client satisfaction.
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Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
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Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
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SKILLS
• Priority Management
• Waste Reduction
• Financial Management
• Business Administration
• Priority management
Georgia University '
Tbilisi Georgia • Expected in
09/2024
Bachelor of Arts: ' Architecture
Ilia State University
Tbilisi Georgia • 09/2019
Bachelor of Science: 'historical
EDUCATION
Panorama Restaurant - General Manager
Tbilisi Georgia • 09/2017 - 06/2019
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
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Developed and implemented strategies to increase sales and profitability.
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Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
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Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
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Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
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Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
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Georgian
Native or Bilingual
Italian
Full Professional
LANGUAGES