Christopher Barron

Vail, AZ *****

adx27y@r.postjobfree.com

+1-520-***-****

Authorized to work in the US for any employer

Work Experience

System Specialist 1

GEICO - Tucson, AZ

June 2022 to June 2023

LAN technician, responsibilities included imaging systems, hardware deployment and repair. Creative troubleshooting and repair, data recovery, disaster recovery, hands on upgrades of network components. Testing software builds and configurations, optimization of systems, desk side repairs supporting users in a high pace 1500 user environment. Vendor support, sending systems to the manufacturer for depot repair. Diagnostics and repair of laptops and pererfieral. Printer support and repair. User and system account management.

IT Systems Analyst

Robert Half - Tucson, AZ

December 2020 to June 2022

Responsibilities include imaging system for use by the various departments. Wiping hard drives of old system for lease returns. Desk side repair for the agents in the call center. Taking support calls for agents in the call centers as well as those working from home. Software support includes McAfee drive encryption, including adding users and groups to the server. VPN connection issues, various work from home solutions, several software applications and console emulators. Correcting issues with the active directory and azure accounts, as well as password resets and system recovery. Contact Tracer

Aerotek - Tucson, AZ

August 2020 to December 2020

I assist the Pima County Health Department with contacting people that have been reported to be exposed to the Corona Virus. Interview the contacts, offer assistance and education to the people as needed. This is a remote position, I am working from home, including the online training. Software Support Engineer

Intuit - Tucson, AZ

November 2019 to April 2020

Indepth software support engineer. I assist customers with all aspects of the software, from installation to data recovery. Some aspects of the software are web based, some files occasionally need to be edited for each customer. The software can be installed in a verity of ways from a simple single user situation, server workstation environment, terminal server based, even cloud based environments. Each type of installation had it's own unique challenges.

Field Technician

NCR - Tucson, AZ

October 2018 to September 2019

Repair and service of POS and self check out systems, minor networking repair, installation and set up of POS systems, customer service

Laborer/operator

Pioneer sand

May 2017 to January 2018

Labor and equipment operator in the construction field, grading, setting drainage systems, prep work for concrete, asphalt, and building foundations.

Customer Service Representative

Office Depot OfficeMax - Montgomery, AL

December 2009 to May 2010

Tech department, diagnosis and serviced customers computer systems, sold electrics to customers. Assisted other department as needed, customer service Assistant Manager trainee

Computer Renaissance - Montgomery, AL

August 2008 to January 2010

I was hired as a tech, diagnosis of customers computer systems and repairing systems, custom building computer systems for specific needs. I was quickly promoted to the assistant manager trainee position where I was responsible for managing inventory, ordering merchandise, pricing merchandise, bookkeeping, opening and closing of the store, customer service, as well as overseeing and scheduling repairs and the repair team. The owner of the store was going to be opening another store, however the economy went into a recession, the position was eliminated. Level III support engineer

Jack Of all Media - Montgomery, AL

June 2007 to April 2008

I provided solutions for the client for the network security software and the parental controls systems. Warranty repair tech, research and development, network team Visionman computers - Chandler, AZ

July 2005 to June 2006

I was responsible for the repairs of any system or hardware that was returned. I was half of the team which selected which hardware was used in the manufacturing of new computers. Testing of hardware to ensure that the items met the performance standards custom building of systems. Assisted the network team with security and data management.

Education

High school diploma

Maplesville High School - Maplesville, AL

August 1981 to May 1992

Some college

Skills

• Microsoft operating systems, srever, business and home (10+ years)

• Microsoft office (10+ years)

• Troubleshooting (10+ years)

• Networking (5 years)

• Computer system repair (10+ years)

• Active Directory

• Forklift

• MS Office

• Microsoft Word

• Technical Support (5 years)

• Law Enforcement (3 years)

• Sales Experience (5 years)

• Software Troubleshooting (2 years)

• IT Support (6 years)

• LAN

• Customer Service

• Electrical

• Security

• Plumbing

• Maintenance

• Service Technician Experience

• Help Desk (3 years)

• DNS

• Encryption

• Microsoft Windows Server

• Computer Networking

• Azure

• DHCP

• Network Security

• Network Support

• VPN

• WAN

• Linux

• Communication written and oral (10+ years)

• PowerShell

• TCP/IP

• Network Monitoring

• Disaster Recovery

• VMWare

• Microsoft Exchange

• System administration

• Remote access software

• IT

• Technical writing

• Customer support

• IaaS

• SharePoint

• VoIP

• Windows

• SCCM

• Citrix (2 years)

• Network Firewalls

Military Service

Branch: US Army

Service Country: United States

Rank: E3

July 1995 to August 1998

95B Military Police

Certifications and Licenses

driver's license

Assessments

Technical support — Proficient

February 2020

Performing software, hardware, and network operations. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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