CURRICULAM-VITAE
NIDHI SHARMA
California pleasanton
adx273@r.postjobfree.com
TOTAL PROFESSIONAL WORK EXPERIENCE: years 5months
ORGANISATION Reliance Communications
DURATION 5 years
Designation Astt.Manager
Profile Lead -Circle
Location Indua
Role & Responsibilities
● To Work on High Value customer retention initiative for personal business.
● Analyzing usage pattern of High value customers to offer Best Fit Plans and retention tools.
● Accountable & responsible for implementing retentions activities - both circle level & at cluster level, leading to driving robust prevention Programs & reduction in churn
– including monthly win-back Programs of the barred & suspended basis.
● Implementing programs & active actions basis the predictive models in order to drive & take proactive measures for target achievements.
● Maintaining Strong relationship / network with all customers & ensuring coordination with different business units to provide best in class services to High Value Customers.
Professional Profile 1
Volunteer Work —
ORGANISATION Northwood School
DURATION 2017-2019
Responsibilities—
As an elected officer and member of a PTA board, the executive vice president:
● Works closely with the president to help run a PTA
● Attends meetings as requested by the president including council, district and state PTA meetings
● Presents a report to the board for any meeting attended on behalf of the president
● Informs the board of new and updated PTA materials, information and resources
● Helps facilitate a smooth transition between incoming and outgoing officers and committee chairmen
ORGANISATION Hanuman Temple
Responsibilities—
● Preparing, organising and storing information in paper and digital form and creating flyers and banners.
● Dealing with queries on the phone and by email
● Managing diaries, scheduling meetings and booking rooms
● Arranging travel and accommodation
● Taking minutes at meetings.
● Updating computer records using a database
● Printing and photocopying
● Ordering office supplies.
● Maintaining office systems.
● Liaising with suppliers and contractors
● Liaising with staff in other departments, e.g. finance, HR
● Planning events
EDUCATIONAL QUALIFICATION
● M.Sc. From Indian Institute of Ecology & Environment New Delhi.
● B.Sc. From C.C. S.
PERSONAL INFORMATION
Gender : Female
Marital Status : Married
Nationality : Indian
Language Known : English & Hindi
Date: -
Place: -
(NIDHI SHARMA)
Professional Profile 3