Ana-Margarita Melendez

**** ***** ******

Harrisburg Pa, 17104

717-***-****

adx26r@r.postjobfree.com

Objective

Find a position which will allow me to utilize my experience in a way to yield both success and advancement for the company and me. I am fluent in both Spanish and English which is proving to be a desired skill amongst the workplace in most all major cities. This along with my excellent work ethic and dependable nature I feel that I would be a great asset to any company in today’s retail industry.

Professional Experience & Work History

Lead Pharmacy Technician Supervisor (3/29/2006 - Present)

The Medicine Shoppe Pharmacy

(CL Cressler Inc. d.b.a.)

1821 Fulton St. & 110 S 17th Street

Harrisburg, Pa

Job Responsibilities

Oversee work and development of full team of Pharmacy Technicians that are responsible for dispensing of prescriptions.

Develop work schedules and train new employees. Compounding and dispensing of prescriptions and supported pharmacy clinical operational processes.

Maintain Register Reconciliation requirements and provide training & support to Cashiers for proper drawer balancing and all register functions.

Maintain a good working relationship with team members

Maintain private pay charge account transactions ensuring proper billing and invoicing to patients.

Maintain immunization clinics, both on and off site including; scheduling patient visits, billing and paperwork requirements for compliance with payer billing and audit guidelines.

Provide coverage, training, & perform the duties expected of a Pharmacy Technician I and II.

Functioned in a fast paced and stressful environment

Fills prescriptions and monitors stock as needed.

Maintain the Prescription delivery schedule and oversees the driving staff. Ensure efficiency and accuracy of claim billing.

Understand the guidelines of Medicare B billing and supplier standards, oversees the staff for accuracy of claim billing.

Pharmacy Technician (6/6/2000 - 3/28/2006)

Pharmacy Services Inc. Harrisburg Pa.

1821 Fulton Street

Harrisburg, Pa

Job Responsibilities

Processed new and refill prescriptions

Answered patient questions to troubleshoot & resolve them promptly.

Accounts receivable & accounts payable

Ordering of materials/supplies.

Verify prescription information and dosage.

Processed and submitted insurance claims.

Cash register maintenance and handling.

Customer service and telecommunications

Solve payor related issues and documented unresolved issues and informed the patient.

Assist in streamlining communication with the patient, insurance companies, pharmacist, nurses, lab and other healthcare-related parties.

Pharmacy liaison to the Hamilton Health Center HOPE program which ensures proper care to the HIV/AIDS patient from Physician related issues through mediations. Also facilitate billing of medications from the Federal grant via the clinic.

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