Jeannie Garrick

*** ****** **

Tampa, Florida ***13

adx26m@r.postjobfree.com

813-***-****

Objective

I strive to achieve all goals set forth with my best foot forward and self-discipline. I am enthusiastic and eager to learn new tasks and accept new challenges. I pride myself on always being prompt and ready to fully apply myself to tasks set forth. Professional Experience

Kelly Services Feb 2023-April 2023

• Made calls to patients that owe money to their doctor’s office or clinic

• Took into calls from patients that want to make their monthly payment to their doctor

• Mad agreements between doctors and patients payment plan Apple One July 2022-Jan 2023

• Made and received calls from patients to schedule appointments

• Called to confirm patients doctor’s appointment

• Received patients insurance information to check them into their doctor’s appointment Winn Dixie Feb 2022-June 2022

• I worked the customer service desk

• Assisted customers with their return items

• Took care of sending and receiving Western Union

• Took care of their lottery needs

Joy’s Place May 2021-Feb 2022

• Welcome guests in a warm and friendly manner.

• Took customer’s order.

• Brought customer’s food out.

• Rang up customer’s orders.

MPF Federal November 2019-March/April 2021

• Made outbound calls and received inbound calls from providers to verify insurance for veterans

• Provided customer service for providers, answered questions about veteran’s referrals and verified their insurance

• Provided VA with information about medical providers in network

• Provided urgent care facilities with veteran’s insurance information for eligibility to receive care at their facility.

Spectrum January 2018/November 2019

• Answered Inbound calls from customers

• Assisted customers with billing questions

• Assisted with upgrading their cable package

Career Experts Inc. Saint Petersburg, FL. October 2017- January 2018 - Customer

• Worked for Wright National Flood Insurance Agency taking inbound calls

• Processed mortgagee changes on flood polices and sent policy declarations pages to mortgage companies

• Assisted with making corrections needed to issue flood claims refund checks Apple One. Saint Petersburg, FL. June 2017 – August 2017 - Customer Service

• Worked for WOW Cable Company as a Communication Sales Specialist

• Outbound Sales Specialist making calls to existing customers to sell 1yr contracts. Aerotech Corp. Tampa, FL. August 2017 – March 2018- Customer Service

• Worked for Acclaris Health Care taking inbound customer service calls

• Assisted patients with questions about their Flex Savings Accounts & any required information needed for their account

• Reviewing features and benefits of Flex Savings Accounts Adtrav Travel Management. Alabaster, AL October 2012 – March 2016 - Travel Agent

• Processes reservations & maintains records by date of arrival and alphabetical listing. Education

• High school diploma from Plant High School - Tampa Fl.

• Some College at Hillsborough Community College- Tampa Fl.

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