Customer Service General Manager

Shemika Sullivan

General Manager - Mcdonalds

Griffin, GA 30223

**********@*****.***

+1-470-***-****

To build a long-term career with a company to enhance my educational and professional skills in a stable,

dynamic positive workplace.

Work Experience

General Manager

Mcdonalds

October 2009 to July 2023

• Overseeing all of the restaurant's operations

• Scheduling, purchasing food, supplies & equipment

• Estimating food and supply needs, overseeing the placement of orders.

• Hiring, interviewing crew members & training.

• Hiring, interviewing & developing managers with side by side training

• Managing the budget, administer payroll, and making sure operations remain within budget.

• Established and enforced standards and regulations for personnel, administration, entertainment, and food.

• Clerical duties that included screening staff & inputting staff into payroll

• Responsible for calling all customer complaints back and settling complaints with customers CNA

April 2005 to January 2008

Home Healt h Care

•Bathing and dressing patients. Serving meals and help patients eat & taking vital signs

•Turning or repositioning patients who are bedridden

•Collecting information about conditions and treatment plans from caregivers, nurses and doctors

•Lift patients into beds, wheelchairs, exam tables

•Examine patients for bruises, blood in urine or other injuries/wounds. Clean and sanitize patient areas

& answer

patient calls

Education

Cert

Griffin Technical College - Griffin, GA

February 2004 to March 2006

Skills

• TRAINING (10+ years)

• Customer service (10+ years)

• Purchasing

• Budgeting

• Accounts Receivable

Additional Information

SKILLS & ABILITIES

• Communication

• People Development

• Customer Service

• Motivational Leader

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