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Front Desk Customer Service

Location:
Milwaukee, WI
Posted:
July 04, 2023

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Resume:

F R O N T D VC E S K R E C E P T I O N I S T

V I C T O R I A A .

C A S T I L L O

E D U C A T I O N

414-***-****

*** *. **** ****** *********,WI

adx261@r.postjobfree.com

C O N T A C T

Case highschool

2001-2006

HIGH SCHOOL GRADUATE

Gateway technical college

2006-2008

SOME COLLEGE

S K I L L S

Professional phone etiquette

verbal and written communication

skIlls

Scheduling with Microsoft outlook and Google calendar Friendly, professional and attentive working in a fast paced environment

Patient and professional under

pressure.

ability to multitask

E X P E R I E N C E

Nail Lounge

Ogden cleaners

2021-Present

2015-2018

FRONT DESK RECEPTIONIST

Instruct customers about salon and spa treatments manage the receptionisit area including greeting visitors and responding to telephone and in person requests.

Received and distributed mail and phone messages in a timely manner Demonstrated self-reliance by meeting and exceeding work flow needs SALES ASSOCIATE/ASSISTANT

MANAGER

Opened closed store took inventory of clothing

took customer clothing marking time of drop off /pick up Scanned in customers clothing logging in excel

Worked independently and efficiently

S U M M A R Y

Personable and Professional front desk receptionist with a background in fast-paced, high-volume settings. Knowledgeable about securitv. service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and a resourcetul approach. Committed to superior customer service, ability to listen and problem solve efficiently and professionally

Advocate Hospital

2006-2008

RECEPTIONISIT

Answered multi-line phone and routed calls to a 32-person exchange Managed the patient check-in/check-out flow

collected patient information updated and maintained patient information, and scanned insurance information into patients' EMR

Triaged incoming phone calls. forwarding them in a timely manner L A N G U A G E S

English

spanish



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