Front Desk Customer Service
Resume:
F R O N T D VC E S K R E C E P T I O N I S T
V I C T O R I A A .
C A S T I L L O
E D U C A T I O N
*** *. **** ****** *********,WI
**************************@*****.***
C O N T A C T
Case highschool
2001-2006
HIGH SCHOOL GRADUATE
Gateway technical college
2006-2008
SOME COLLEGE
S K I L L S
Professional phone etiquette
verbal and written communication
skIlls
Scheduling with Microsoft outlook and Google calendar Friendly, professional and attentive working in a fast paced environment
Patient and professional under
pressure.
ability to multitask
E X P E R I E N C E
Nail Lounge
Ogden cleaners
2021-Present
2015-2018
FRONT DESK RECEPTIONIST
Instruct customers about salon and spa treatments manage the receptionisit area including greeting visitors and responding to telephone and in person requests.
Received and distributed mail and phone messages in a timely manner Demonstrated self-reliance by meeting and exceeding work flow needs SALES ASSOCIATE/ASSISTANT
MANAGER
Opened closed store took inventory of clothing
took customer clothing marking time of drop off /pick up Scanned in customers clothing logging in excel
Worked independently and efficiently
S U M M A R Y
Personable and Professional front desk receptionist with a background in fast-paced, high-volume settings. Knowledgeable about securitv. service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and a resourcetul approach. Committed to superior customer service, ability to listen and problem solve efficiently and professionally
Advocate Hospital
2006-2008
RECEPTIONISIT
Answered multi-line phone and routed calls to a 32-person exchange Managed the patient check-in/check-out flow
collected patient information updated and maintained patient information, and scanned insurance information into patients' EMR
Triaged incoming phone calls. forwarding them in a timely manner L A N G U A G E S
English
spanish
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