Customer Service Accounts Payable, Administrative Assistant
Resume:
Thea Thompson
Charlotte Hall, MD *****
********.******@*****.***
Diversely qualified, hardworking, and self-motivated individual seeking a position that allows for professional growth while utilizing previous experience and skills. Authorized to work in the US for any employer
Work Experience
ADMINISTRATIVE ASSISTANT/BILLING COORDINATOR
SNELLINGS & SNELLINGS PAINTING Co - Waldorf, MD
July 2021 to January 2022
Administrative Assistant duties including composing and preparing correspondence for signature, responding to emails from current and future possible contractors/clients, preparing job files and billing for same.
SALES CLERK
SIMPSONS CORNER STORE
May 2010 to November 2012
• Accounting/bookkeeping experience
§ accounts payable/receivable, banking deposits, financial record reconciliation, and payroll management
• Cash management
• Inventory management
• Critical thinker
• Ability to diffuse difficult situations
• Knowledge of office equipment
• Computer Software knowledge
§ MS Word, Excel, & QuickBooks
• Customer service-internal and external skills
• Sales oriented
• Excellent written and verbal ability
• Professional presentation
• Hardworking and flexible
• Ability to counsel customers through difficult decisions OFFICE MANAGER/BOOKKEEPER
ELLIOTT WILSON CAPITOL TRUCKS
October 2002 to May 2005
• Accounting/bookkeeping experience
§ accounts payable/receivable, banking deposits, financial record reconciliation, and payroll management
• Cash management
• Inventory management
• Critical thinker
• Ability to diffuse difficult situations
CEMETERY COUNSELOR
CATHOLIC CEMETERIES OF ARCHDIOCESE OF WASHINGTON
2001 to 2004
• Counsel clients for burial services.
• Arrange and collect fees for services and burial spaces.
• Office management, record keeping for Maryland and Washington, DC Temporary Worker
Virginia Tech
1998 to 2001
• Knowledge of office equipment
• Computer Software knowledge
§ MS Word, Excel, & QuickBooks
• Customer service-internal and external skills
• Sales oriented
• Excellent written and verbal ability
• Professional presentation
• Hardworking and flexible
• Ability to counsel customers through difficult decisions HOUSESITTING ASSISTANT
REAL ESTATE
1996 to 1998
WORKING MOMS PROGRAM
CENSUS BUREAU
1988 to 1992
• Knowledge of office equipment
• Computer Software knowledge
§ MS Word, Excel, & QuickBooks
• Customer service-internal and external skills
• Sales oriented
• Excellent written and verbal ability
• Professional presentation
• Hardworking and flexible
• Ability to counsel customers through difficult decisions Education
High school diploma
OXON HILL HIGH SCHOOL
1975
Skills
• Accounts Payable
• Accounts Receivable
• QuickBooks
• Bookkeeping
• Customer support
• Commercial construction
Assessments
Attention to detail — Proficient
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Highly Proficient
June 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Logic & critical thinking — Highly Proficient
June 2021
Using logic to solve problems.
Full results: Highly Proficient
Management & leadership skills: Impact & influence — Highly Proficient March 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient
Call center customer service — Proficient
December 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Retail customer service — Highly Proficient
January 2022
Responding to customer situations in a retail setting Full results: Highly Proficient
Bookkeeping — Familiar
January 2022
Calculating and determining the accuracy of financial data Full results: Familiar
Scheduling — Highly Proficient
March 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills & Abilities
MANAGEMENT
• Accounting/bookkeeping experience
* accounts payable/receivable, banking deposits, financial record reconciliation, and payroll management
• Cash management
• Inventory management
• Critical thinker
• Ability to diffuse difficult situations
OFFICE WORK / CLERK
• Knowledge of office equipment
• Computer Software knowledge
* MS Word, Excel, & QuickBooks
• Customer service-internal and external skills
• Sales oriented
• Excellent written and verbal ability
• Professional presentation
• Hardworking and flexible
• Ability to counsel customers through difficult decisions
Contact this candidate