Customer Service Quality Assurance
Resume:
Kimberly Mendez
Dedicated professional with demonstrated customer service, time
management, and trend-tracking strengths. Excellent verbal and written communicator with a strong background in cultivating positive relationships. Savannah, GA 31419
**************@*****.***
EXPERIENCE
Bu City Soap LLC, Dallas, TX — Guest Experience Expert October 2020 - February 2023
Achieved targets consistently, maintaining e cient conversation time numbers, customer satisfaction and quality assurance ratings. Farmer’s Home Furniture, Savannah, GA — Assistant 2017 - 2020
Bookkeeping as well as customer services. Assisting in collections for the company.
Seasons of Japan, Savannah, GA — Guest Services
2009 - 2012
Customer service and guest checkout. Prepping that included sanitizing the environment.
References
Michelle Davenport
Buff City Soap LLC
Kayla Phillips
Farmer’s Home Furniture
Kimiko Barney
Savannah City Hall
SKILLS
Team Leadership
Organization
Collections
Sanitization
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