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Customer Service Full Time

Location:
Alexandria, VA, 22314
Posted:
July 04, 2023

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Resume:

Bianca S. Word **** Shepherd Hills Drive

Lorton, VA 22079

571-***-****

adx23c@r.postjobfree.com

EXPERIENCE

EWC: European Wax Center- Alexandria/Lorton, VA

Full Time General Sales Associate Dec 2022-Current Responsible for greeting the customer at check in as well as offering great customer service during the checkout process. Ensure the guest has an amazing experience.

Responsible for meeting daily and team goals by marketing, selling wax passes and retail products.

Responsible for the opening and closing of the center as well as counting the cash drawer to make sure our numbers match what is in the system. Aeropostle- Springfield, VA

Part Time Sales Lead Manager May 2022-November 2022 Responsible for reaching the store sales goal of the day. Responsible for opening and/or closing the store, which includes counting the register and matching numbers.

Responsible for receiving shipment/merchandise, floor sets, processing online orders when received and keeping the store filled with appropriate sizes for customers.

S.A.C.C. (School Aged Child Care), Fairfax County

Government, VA

HT (Head Teacher) Sept. 2014 - Jan. 2022

Making sure the facility is staying within the guidelines of licensing. Building relationships within the community as well as with parents in the program.

Executing deadlines for paperwork, turning in timesheets, producing meeting agendas and keeping track of our budget in record keeping. Ability to run a full day program in the place of Supervisor’s absence. Managing a team of employees and handling all situations or any issues that may arise.

T 1 (teacher 1) Oct. 2008 - Sept. 2014

Program planning for children K-6th grade.

Responsible for keeping the children’s interest during activities. Continuously enrolled in training and courses to help me further my skills within the program.

Team Work..

Ability to multitask when

needed.

Ability to execute tasks in a

timely manner.

Analyze & Research.

Problem Solving.

Can work under pressure

without falling off task.

Program Development.

Customer Service Skills

achieved.

Time Management and

Organization Skills.

Oral & Written

Communication.

Money Management

AWARDS

CPR Certified

First Aid Certified

MAT Certified

Completion Certificates for all

training within my field of

work.

LANGUAGES

English

CLCP, Manassass, VA — Site Director

2008 - 2008

Filing and completing the proper paperwork for our bookkeeping records. Record Keeping of weekly tuition and balancing payments to communicate the appropriate amount.

Responsible for setting up and breaking down furniture and fixtures before/after the children arrived.

Produced morning and afternoon activities for children K-6th grade to keep them interested and engaged throughout the day. Managed a team of 5.

EDUCATION

Bowie State University, Bowie, MD — Bachelor’s in Pedology 2004-2008

Graduated June 2008 with my Bachelor’s Degree in Pedology which is

“The Study of Children.”

Virginia Union University, Richmond, VA — Sociology 2003-2004

Attended for Freshman year and transferred the following year. PROJECTS

Floor Sets -- Retail

Working overnight hours to restock merchandise, break down/ build new fixtures, and remodel the store to adapt to the new season. Volunteer Fest -- Fairfax County Police Department A festival day where we bring children to play and interact with the Police Officers of Fairfax County. Activities include Bingo & Putt-Putt Golf. Trainings- - Lead

Submitting meeting agendas for staff and leading necessary training when needed.



Contact this candidate