Terri DeLoreto

Looking to work in a Health related field.

Niagara Falls, NY 14304

adx219@r.postjobfree.com

+1-716-***-****

Eight-plus years of experience utilizing excellent customer service skills. Work Experience

Medical Receptionist

Rainbow Pediatrics - Lewiston, NY

September 2010 to September 2012

Rainbow pediatrics Lewiston, NY 9/2010 - 9/2011 Medical receptionist

• Responsible for answering multiple phone lines

• Writing referrals

• Using Medent to confirm insurances

• Knowledge of EMR's

• Responsible for eye and ear checkups

Seasonal Bartender

Water Street Landing - Lewiston, NY

May 2010 to September 2010

• Provided customer service in high-volume, fast-paced outdoor summer venue.

• Gained experience coordinating setup of facilities. Bartender

Schimschack's Restaurant - Sanborn, NY

September 2008 to October 2009

• Gained extensive on-the-job experience and training as a mixologist.

• Sole weekday bartender in high-volume, fast-paced restaurant serving lunch and dinner. • Performed all customer service and management duties while tending bar. Bar Manager, Wait Staff, Banquet Server

Suzanne's Fine Dining - Town of Wheatfield, NY

November 2006 to September 2008

• Received extensive on-the-job experience and training as a mixologist.

• Learned to bartend for special events, such as wedding and parties, requiring exceptional and diverse services. • Monitored inventory for bar and balanced drawers at beginning and end of shift.

• Calculated nightly profits and expenses for family-run business. Education

Associate of Science

Niagara County Community College Sanborn - Sanborn, NY September 2006 to May 2009

Skills

• Medical Receptionist

• Multi-line Phone Systems

• Medical Office Experience

• Bartending

• EMR Systems

• Insurance Verification

• Banquet Experience

• Restaurant Experience

• Medical Scheduling

• Medical Records

• Patient Care

• Triage

• Anatomy Knowledge

• Medical Terminology

• Customer service

Assessments

Medical receptionist skills — Proficient

December 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Customer focus & orientation — Highly Proficient

January 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Work style: Conscientiousness — Proficient

January 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Attention to detail — Completed

December 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Medical terminology — Familiar

December 2020

Understanding and using medical terminology

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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