Ritwik Bisht

Product/UX Designer

812-***-****

adx1xm@r.postjobfree.com

https://www.ritwikbisht.com/

EXPERIENCE

CivicPlus, Manhattan, KS — Product Designer

Jul 2022 - May 2023

● Improved overall user interface experience by 90% and increased user flow speed by 25% by the successful redesign of the upload file component.

● Enhanced efficiency by implementing a Figma component library, resulting in a 30% reduction in design time and ensuring design workflow consistency across projects.

● Boosted site traffic by 10% based on client feedback by upgrading the Central News Flash to a Featured News Carousel.

● Enhanced user experience by leading heuristic evaluations of 6 digital products, identifying usability issues, and proposing UX design solutions. InnovateMap (Sponsored), Bloomington, IN — Product Designer Aug 2021 - Dec 2021

● Accomplished a 20% reduction in screen time during video calls by leading the design team in creating a tangible product using budget-friendly materials.

● Achieved a 40% increase in product usage longevity compared to traditional video calls, resulting in strengthened relationships with family and friends.

● Utilized insights from research and feedback received from 10+ customers to refine the product and deliver an enhanced user experience. Aura Corbett Resort, Uttarakhand, India — Jr. UX Designer Feb 2020 - Dec 2020

● Accomplished a 56% increase in revenue, a 38% reduction in bounce rate, and gained 6000 customers during the pandemic by designing, shipping, and iterating web screens as a UX designer.

● Achieved a 20% increase in customer engagement by collaborating cross-functionally to create a website that supported marketing efforts. AWARDS

Global Citizen Scholarship Award, Indiana University Bloomington Nov 2022

● Achieved the "Best Video in Storytelling" award among 70+ university-wide participants, by creating a captivating video that showcased exceptional storytelling skills and creativity, resulting in a $7500 scholarship. EDUCATION

Indiana University, MS in

Human-Computer

Interaction

Aug 2021 - May 2023

DJSCE, BE in Information

Technology

Aug 2017 - May 2021

SKILLS

Tools : Figma, Sketch, Adobe XD,

Zeplin, Photoshop, Illustrator,

Invision, Principle, HTML, CSS

Design : Wireframing,

Prototyping, Design Systems,

Journey Mapping, User Flows,

Information Architecture,

Affinity Mapping

Research : User Interviews,

Surveys, Diary Studies, Content

Audit, Usability Testing, A/B

Testing, Heuristic Evaluation

Collaboration : Design Critiques,

Design Workshops, Developer

Handoffs, Product Strategy

Contact this candidate