Sherllene DG. Sotocua

Address: Al Satwa Dubai, UAE

Mobile number: 056*******

Email address: adx1w8@r.postjobfree.com

OBJECTIVES:

I want to work in a company that will provide career competitiveness and develop my skills. in preparation for future advancement to top management and at the same time allowing me to grow professionally.

POSITIONS HELD:

Research and Innovation - Data Administrator April 2023 - Present

Kaykroo Food Pvt Ltd. Al Qouz Industrial 1, Al Serkal

Head Office Dubai, UAE

Customer Service Representative / Call Center Agent 2020-2023

Kaykroo Food Pvt Ltd Dubai UAE

Manage the incoming and outgoing communications with the customers

Manage excellent relationships with customers

Coordinate with the customer coordinators

Taking and placing orders

Identifying and assessing customer needs to achieve satisfaction

Food To Go Me Sept-Oct 2020

Customer Service / Call Center Agent Dubai UAE

Instabeauty.Salon April – Sept 2020

Receptionist Dubai UAE

Me and Him Restaurant June 2019-March 2020

Customer Service/ Cashier Dubai UAE

Sol’s Eatery/ STM’D/ Nahawand Restaurant Feb 2016 – Oct 2018

Cashier/ Waitress/ Customer service Dubai UAE

Chuno Diner/ Chuno Deli May 2013 – 2016

Cashier/ Waitress Dubai UAE

Al Mehjabin Trading Est. May 2012 -2013

Sales Representative/ Cashier/ Customer Service Dubai UAE

EDUCATIONAL ATTAINMENT:

Short Course:

COMPUTER SCIENCE (Basic Programming) -with Certificate TECHNICAL EDUCATION and SKILLS DEVELOPMENT AUTHORITY (TESDA)

Guiginto Balagtas, Bulacan, Philippines Graduated: April 2006

College:

BACHELOR OF COMPUTER SCIENCE TECHNOLOGY

Don Martin Montessori Learning School Balagtas, Bulacan, Philippines

SY 2007-2009

Secondary:

Don Martin Montessori Learning School Balagtas, Bulacan

SY 2002-2006

Primary:

Lolomboy Elementary School

Lolomboy Bocaue, Bulacan, Philippines

OTHER

Typing speed of 35 wpm Xx

Languages: English

COMPUTER LITERACY

Proficiency in Microsoft Office products including Word, Excel, PowerPoint & Outlook

Data processing software

PERSONAL INFORMATION:

Date of Birth: August 29, 1989

Civil Status: Married

Nationality: Filipino, Tagalog

Gender: Female

Language: English

Visa status: Employed

PERSONAL SKILLS:

Self-Driven, enthusiastic, adaptable, presentable, with excellent communication skills.

Patient and dedicated, able to deal under extended pressure

Success oriented and outgoing with positive attitude.

I hereby certify that all information in the resume is true and correct to the best of my knowledge and beliefs.

Sherllene DG. Sotocua

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