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Labor Relations Customer Service

Location:
Bacoor, Cavite, Philippines
Posted:
July 02, 2023

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Resume:

MARIA LOURDES J. JAVIER

*** *. ******* **., ************, Bacoor, Cavite

091******** / adx1vn@r.postjobfree.com

SKILLS

Policy Making

Employee and Labor Relations

Employee Discipline

Compensation & Benefits Administration

HRIS (EDS Solutions, JeonSoft, Sprout)

Payroll Processing

Employee Engagement

Vendor Management Solution (FocusOne Solutions)

Human Resource Management

(Test Administration & Interpretation,

Recruitment, Selection & Placement,

Performance Appraisal & Management, Job

Analysis and Manpower Assessment,

Counseling and Coaching)

PROFESSIONAL EXPERIENCE

May 2022 – Staff Health Staffing Agency

January 2023 Recruiter (Travel)

Processed varied healthcare positions such as CNA, LPN, RN

Conducts initial screening of potential candidates from referrals, Live Chat, FocusOne Solutions, email correspondence

Conducts reference/background check

Ensure completion of credentials

May 2022 – Binakayan Hospital and Medical Center

November 2022 Human Resources Supervisor

Supervised all facets of HR such as but not limited to Recruitment, Timekeeping, Compensation & Benefits, Performance Appraisal, Discipline, Policy Making and Labor Relations

June 2020– Masagana Gas Corporation

December 2020 Asst. HR and Admin. Manager

Supervised all facets of HR such as but not limited to Recruitment, Timekeeping, Compensation & Benefits, Performance Appraisal, Discipline, Policy Making and Labor Relations, Renewals and Permits

MANCOM member

Safety committee member

November 2019 – The Rigging Corporation

May 2020 HR and Admin. Manager

Supervised 4 staffs for all facets of HR such as but not limited to Recruitment, Timekeeping, Compensation & Benefits, Performance Appraisal, Discipline, Policy Making and Labor Relations, Renewals and Permits

Supervised daily operations such as but not limited to resource allocation, administrative tasks and concerns for both Pasay and Calamba office May 2018 – Shanghai Global Corporation

November 2019 HR and Admin. Manager

Supervised all facets of HR such as but not limited to Recruitment, Timekeeping, Compensation & Benefits, Performance Appraisal, Discipline, Policy Making and Labor Relations

Supervised daily operations such as but not limited to resource allocation, administrative tasks and concerns

Assumed executive assistant functions for the Executive Director occasionally October 2016 – San Sebastian Recoletos de Cavite

April 2018 Part-time Instructor

June 2017 – Don Carlo Cavina School

October 2017 Part-time Instructor

June – Emilio Aguinaldo College

October 2016 Full time Faculty

March 2015 – ARDENT WORLD INC.

May 2016 ASST. HR MANAGER

Supervised all HR activities especially in the areas of Recruitment, Timekeeping, Compensation & Benefits, Performance Appraisal, Discipline, Administrative Concerns, Policy Making and Labor Relations November 2010 – VILLAR GROUP OF COMPANIES

October 2014 Globalland Property Mngt. Inc. (HRD Head, April 2014 to Oct. 2014) Manuela Corporation (HR Officer, Sept. 2012 to April 2014) MGS Construction (HR Officer, Nov. 2010 to Sept. 2012)

Supervised all HR activities

Assumed leadership in the development of policies, procedures and programs for HRD services aligned with the Company goals and objectives in coordination with Top Management

Administered, evaluated and interpreted psychological tests

Monitored and processed recruitment of applicants for varied positions June 2009 – OLIVAREZ COLLEGE TAGAYTAY

May 2010 HEAD, GUIDANCE & TESTING OFC. / HEAD, HRD

Supervised admissions and evaluation of students and faculty applicants

Grievance committee member

Counseled students, employees and parents

Supervised Performance Evaluation of employees, employee discipline, payroll

Part-time faculty for Human Resource Management, Human Behavior in Organization and Guidance & Counseling subjects for two (2) semesters Nov. 2008 – STI COLLEGE LAS PINAS

April 2009 GUIDANCE COUNSELOR

Counseled students, parents, teachers and staff

Supervised and interpreted personality and interest tests (SCOPE)

Facilitated and processed Structured Learning Experiences

Assisted in Performance Evaluation and Research

February – GLOBALTEL MEDIA, INC.

August 2008 RESEARCH ANALYST

April 2002 – ELIZABETH SETON SCHOOL

March 2008 GUIDANCE COUNSELOR

Counseled students, parents and employees

Administered, evaluated and interpreted psychological tests and admission tests of student applicants, faculty applicants and staff applicants

Assisted in Performance Evaluation and Research

Facilitated enrichment programs (seminars) and homeroom sessions

Served as Internal Quality Auditor for ISO 9001:2000 certification August 1998 – DE LA SALLE UNIVERSITY, UNIVERSITY MEDICAL CENTER March 1999 (DLSU-UMC)

INFORMATION/ADMITTING CLERK

Facilitated and assisted admission and discharge of patients

Facilitated HMO concerns

Served as Internal Quality Auditor for ISO 9001 accreditation October 1997 – NATIONAL HOUSING AUTHORITY

July 1998 CLERK B

Facilitated incoming and outgoing disbursement vouchers (contractors, employees)

May – June BAYANTEL – ICC TELECOMS

1997 RESEARCH ASSISTANT

Monitored and observed performance and routine activities of employees in the Customer Service Department (CSD) for research purposes EDUCATION

2021 – Present PhD in Clinical Psychology (18 units) Polytechnic University of the Philippines

2001 – 2005 Master in Industrial Relations major in HRD University of the Philippines, Diliman, Quezon City 1999 – 2001 Diploma in Industrial Relations

University of the Philippines, Diliman, Quezon City 1993 – 1997 Bachelor of Science in Clinical Psychology Polytechnic University of the Philippines, Sta. Mesa, Manila CERTIFICATIONS

Safety Officer 1 (DOLE Accreditation No. 1030-072919-0034) REFERENCES

Available upon request

April 1999 –

March 2001



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