Rachelle Dudas

West Mifflin, PA *****

adx1vf@r.postjobfree.com

+1-412-***-****

Authorized to work in the US for any employer

Work Experience

Home Health Aide

Gallagher Home Health Services, LLC - Bridgeville, PA February 2022 to March 2023

Worked in a assisted living facility, taking care of the residents that are on our pendant program. Mostly helping with ADLs, Documenting there daily life changes if need be, assists with Showers, assist with toiletries, Medication reminders, Hoyer lifts, sit to stands and well checks/companionship, had taken over for a Home Health Supervisor position that needed filled in for. Sedan Driver

Air Star Transportation - West Mifflin, PA

October 2022 to January 2023

Driven Access Sedan.

• Loaded and unloaded vehicle

• regional driver

• Picked up and delivered Customers

• Filled out DVIRs

Dispatcher/Customer Service

Classy Cab - West Mifflin, PA

October 2022 to January 2023

• Assisted customers with questions

• Booked appointments

• Interacted with customers through live chat

• Handled emails, inbound calls, and outbound calls

• Performed data entry for customer information

• Assisted customers with a warm and professional attitude

• Assisted with technical support duties

Community Care Aide

Community LIFE - Homestead, PA

August 2021 to September 2022

Traveled to participants home, Driving Experience,Adl's for participants, took care of participants that were scheduled in the center, light cooking and house keeping and called in to nurse when participants needed supplies, food, or in need of the nurse to visit home. Microsoft Teams familiar. Patient Care Aide

Arcadia Home Care and Staffing - Murrysville, PA

June 2017 to February 2022

Traveled to clients home, Driving Experience and helped with Adl's. Light cooking and house cleaning. Hoyer lift experience, reminded clients to take their medications. Experience with catheters, wheelchair from bed to bathroom, bathroom to bed or table for eating and up for the day. Home Health Aide

Transitions Personal Care - Pittsburgh, PA

June 2016 to January 2017

Bathing, dressing, grooming, transferring and positioning clients to toilet or bed and wheelchair. Drove client's too Doctor appointments and Grocery Stores. Driving experience. Uses Sit to Stand and Hoyer Lift Machine.. Assists clients with meals. Resident Care Aide

Five Star Senior Living Mount Vernon - South Park, PA February 2016 to June 2016

Caring for 33 residents at a time from bathing, dressing, grooming, transferring and positioning residents to toilet or bed and wheelchair. Oxygen therapy, urinals, catheter bags, used Sit to Stand and Hoyer Lift Machines, Specimen collection- stool/urine specimens, assisted residents with meals. Medical Assistant

UPMC (Internal Medicine) - Forest Hills, PA

April 2014 to December 2014

Medical terminology, Injections, vitals, blood draws, autoclave, electronic health records(EPIC) documenting office visit notes, EKG's,

obtained authorizations for patients, rooming patients, front and back office experience. Some Billing and coding training answering phones and returning calls. Customer Service Representative

Roses Discount Store - West Mifflin, PA

February 2011 to September 2013

Communication with customers if returns were needed,made deposits to bank, cash handling, supervised five cashiers, and

Customer service satisfaction and answered phones. Cashier

FoodLand - West Mifflin, PA

May 2006 to February 2011

Cash handling, and ringing up customers.

Famous Label's

Key Holder - West Mifflin, PA

October 2009 to June 2010

Closing and opening of the store, communicating with customers if the customer need help or had a return, answering the phone, made deposits to the bank, and cash handling. Education

High School Diploma/ MA Diploma in Regular studies/ Medical assistant program

Everest Institute-Pittsburgh - McKeesport, PA

August 2003 to June 2006

Skills

• Hoyer Lift (5 years)

• Vital Signs (1 year)

• Phlebotomy (1 year)

• Administering Injections (1 year)

• Clinical laboratory (1 year)

• Meal Preparation (6 years)

• Patient Care Aide (6 years)

• Home Care Services (6 years)

• Medical Office (Front and Back) (1 year)

• Medical Terminology (5 years)

• CareGiver (6 years)

• Medical Billing (1 year)

• HIPAA (5 years)

• Customer service (8 years)

• Typing (5 years)

• Microsoft Word, Microsoft Teams, office and excel. (6 years)

• Interviewer (1 year)

• Microsoft Powerpoint (4 years)

• Home health Aide (6 years)

• Driving Experience- non commercial Class C (10+ years)

• Dispatching (1 year)

• DIVRs (1 year)

• Data entry (1 year)

• Management (3 years)

• Home Health Supervisor (Less than 1 year)

• Retirement facilities (1 year)

• Medical Assistanting (1 year)

• Communication skills (5 years)

• Home Healthcare equipment (Sit To Stand) (5 years)

• Administrating Medications (5 years)

• ICD-10 (1 year)

• EMR Systems (1 year)

• English (10+ years)

• CPT Coding (1 year)

• Blood sampling (1 year)

Awards

President and Dean's List (High Honors)

April 2014

GPA: 3.5-4.0 attending Everest Institute for Medical Assisting Program. Certifications and Licenses

CPR

October 2021 to October 2023

CPR/ AED/ First-Aid for Infant, Child, Adult

First Aid Certification

October 2021 to October 2023

American Heart Association

BLS Certification

October 2021 to October 2023

CPR and AED

Medical Assistant

May 2013 to April 2014

Medical Assistant Diploma

Driver's License

May 2021 to July 2025

Class C-Single/Comb<26,001.

Assessments

Workplace English — Proficient

February 2021

Understanding spoken and written English in work situations Full results: Proficient

Inside sales — Proficient

February 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Medical terminology — Familiar

February 2021

Understanding and using medical terminology

Full results: Familiar

Customer focus & orientation — Proficient

February 2021

Responding to customer situations with sensitivity Full results: Proficient

Home health aide skills — Highly Proficient

August 2021

Providing care to patients in a home setting

Full results: Highly Proficient

Nursing assistant skills — Familiar

July 2021

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Familiar

Delivery driver — Familiar

October 2022

Interpreting instructions or signs and solving problems Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

VICA, Skills USA (Habitat For Humanity) McKeesport Area High School school August 2002 to June 2006

Volunteered to travel down to Myrtel Beach, South Carolina to help build/remake a home for a small family who lost everything to Hurricane Katrina. Fundraising and Donations to help families that needs housing.

Additional Information

Skills

Microsoft Word, Office, Excel and Typing (2 years), Customer Service Representative/ Manager(8+years), Patient Care (3years), Phlebotomy (1year), Home Health (5+years), Medical assistant Training (1year), worked in a Doctors Office, experienced the front and back office of the facility (1year), vitals, EKGs, EPIC Records, all types of injections, typing patients notes and prescription refills.

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