Customer Service Sales Consultant
Resume:
DONNA NORTH
Affiliate Broker
Shelbyville, Tn 37160
adx1us@r.postjobfree.com
Experience
Affiliate Broker
Heritage Realty Group - Shelbyville, TN
December 2021-Present
Keller Williams Realty: 2020-2021
- Scouting new properties, prospecting for listings, determining clients needs, preparing contracts, following up with existing clients, advising clients about the market condition
- Developing marketing plans, customer relations, social media marketing, and maintaining a good relationship with lenders
Sales Representative
A&L RV Sales - Christiana, TN
April 2017 to April 2018
- Continued customer retention, brought in new clients by utilizing excellent customer service, communications, interpersonal skills, pushed new products to clients that increased the company's earnings
- Maintained the CRM program: a customer service database Sales Consultant/Leasing Consultant
Newton Motor Group - Shelbyville, TN
February 2011 to March 2017
- Maintained ongoing customer retention, customer service, communications, one on one sales
- Involved in the initial start up of company's IT Department: maintained leads coming through this database
- Maintained and managed the CRM
- Suggested new products to clients that increased the company's earnings and kept up with all required certifications
Sales Consultant/Leasing Consultant
Stan McNabb / Thompson Ford - Tullahoma, TN
1998 to 2011
Top Salesperson of the Year- 2001-2004
- Top Monthly Sales Consultant on numerous occasions, implemented training course for new employees, same duties as a current employer
- Networking, dedication to sales, organization, and product knowledge Retail Business Owner/Manager
Weaver's Curtis Mathes Entertainment - Tullahoma, TN 1985 to 1995
Electronic entertainment franchise
- Independently owned, sold and leased out units, serviced and maintained warranties, managed all business accounts, Accounts Payables and Receivables
- Employee payrolls, and scheduling, managed budgeting expenditures, cash flow, tracked profit gains and losses, managed 665 leased units along with running the retail end of the business and the showroom
- Responsible for managing and supervising employees
- Expanded sales to include mass-market accounts
- Managed service department, product warranties, scheduling and customer satisfaction
- Maintained knowledge on new products, ordering, setting up display models for customer review within the showroom
Executive Director's Administrative Assistant
Tullahoma Housing Authority - Tullahoma, TN
1981 to 1985
Assisted the Executive Director on the following:
- Budgeting, sales, customer relations, and dependability
- Management, rentals advisor, stepped up in the absence of the executive director Education
Business Systems Technology
Tennessee Technology Center - Shelbyville, TN
1978 to 1981
Business Administration
Middle Tennessee State University Murfreesboro - Murfreesboro, TN 1975 to 1979
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