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Customer Service Cruise Ships

Location:
Bogota, Colombia
Salary:
22$ per hour
Posted:
July 02, 2023

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Resume:

* * * * *

AMIRUL ISLAM

RACE **A # **A-**, Bogotá -Colombia, zip code: 1110471

Email, adx1tr@r.postjobfree.com,

date of birth : 22/09/1980 -

phone: +57 1-322-***-**** - 314-***-****

ABOUT ME

Professional agent in customer service, fluent in English, with more than 1 year and a half of experience, serving meals in hotels and highly attended banquets. Expert in offering an excellent first class service, thus guaranteeing a good reputation of the place where I provide my services. I have more than 16 years of experience, in cruise ships and training centers; characterized by promoting safe practices that minimize risks and increase healthy habits to achieve customer achievement, positively impacting customer satisfaction.

I am married with two beautiful children of 3 years and 10 months. My goal is to work with enthusiasm and diligence, to gain experience and earn money for the welfare of my children. Within my personal growth plan, he is training me, becoming a highly qualified person. My expectations are to gain experience and to have the opportunity to climb professionally. The cruise experience was wonderful, which is why I want to continue working on board. PROFESSIONAL EXPERIENCE

ONE SPA WORLD July 2022 – January 2023

FITNESS TRAINER, MIAMI

CELEBRITY EQUINOX: 30 JULY TO OCTOBER 3 DE 2022

Tasks:

• Consulting and sales

•Physical trainer

• Continuous training on security issues on cruise ships.

• Exercise and continuous training yoga and pilates CELEBRITY SUMMIT: OCTOBER 03 2022 TO JANUARY 09 DE 2023 Tasks:

• Consulting and sales

•Physical trainer

• sales supervisor in charge of selling elemis detox fitness products and good arch supports teaching classes

• Responsible for cleaning the port

GERMAN MORALES AND SONS HOTELS - 1 YEAR may 2021 – June 2022 Waiter – Bogota

Taks

2 P a g e

• Take customer food and drink orders

• Make sure all orders are correct and are presented to each table on time

• Suggest appetizers and meals to customers based on the menu and specials

• Work in coordination with management to provide a pleasant customer experience.

• Confirm orders with chefs and waiters whenever clarification is requested.

• Assist with rearranging tables to accommodate larger groups.

• Ensure that the customer's consumption is billed correctly. ELITE GYM 1 year march 2020 – April 2021

Trainers -, Bogotá

Tasks:

• Circuit training

• Stretching and training of the whole body

• CrossFit group training

Reason for termination: Resignation

Waiter – New Delhi

Tasks:

1. Take orders from customers.

2. Serve dishes and drinks to customers.

3. Offer suggestions for dishes and drinks.

4. Ensure that customers are satisfied with their restaurant experience. 5. Clean and prepare tables for customers.

6. Collaborate with cooks and other members of the restaurant staff. 7. Ensure that the service area is clean and orderly. Reason for termination: Termination of contract

EDUCATIONAL BACKGROUND

HIGH SCHOOL NAME

• 10th passed from Bengal Board.

• 12th Passed from CBSE Board.

Year 1997

2022 / Miami – United States

Certificate of proficiency - Hotel basic safety trng stcw / Clebraty Cruise, Inc 2016 New Delhi - India

• Appeared for the progressive fitness workshop under BFY.

• Certified FIIT Fitness Certification from classic Fitness Academy New Delhi

• Appeared for ACE Fitness Certification from Thailand and Got 50% marks in ACE Exam1997 Kolkata - India

LANGUAGES

• Spanish: Medium

• English: Native

• Hindi: Native

3 P a g e

• Thai: Medium

PASSPORT EXPIRING DATE: S6393671 27/11/2028

REFERENCES

NAME: Camilo Rodríguez

POSTION: Industrial Engineer

YEAR KNOWN: 3

CELL PHONE NUMBER: 311-***-****

NAME: Norberto Cardona Bayona

POSTION: Police Chaplain

YEAR KNOWN: 3

CELL PHONE NUMBER:311-***-****



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