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Front Office Customer Service

Location:
Dubai, United Arab Emirates
Salary:
16.50 / hour
Posted:
July 02, 2023

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Resume:

VARUN SHARMA

Address:- Al Meraikhi (Bldg.No.*) Street- Al Diyan Near- Majlis Hotel apartments (Abu Dhabi – UAE) PHONE – +971*********,+919*********

Email Id – adx1s8@r.postjobfree.com

Email – adx1s8@r.postjobfree.com

CAREER OBJECTIVE

To associate myself with an origination having the potential for future growth and ample scope for learning and to enhance my skill through consults, Learning and meeting the challenges.

EXPERIENCE

YEAR 2022 – CURRENTLY WORKING

SENIOR FOOD & BEVERAGE SERVER

(GRAND HYATT ABU DHABI & RESIDENCES EMIRATES PEARL) YEAR 2021 – 2022

BANQUETS HOST

(ANDAZ CONCEPT BY HYATT)

• On job from 01/09/21 to 12/10/22.

• Worked in Events outlet.

• Position is level 3 Host.

• Participate in regular meetings to discuss company projects and objectives.

• Ensure an excellent customer experience by

responding to problems as they arise.

• Keep up-to-date records on products sold and total daily sales.

• Handling Corporate meetings & Social Events.

• This is Luxury Hotel and Its 428 Rooms Property.

• Working in Banquets & Restaurants as a Senior Waiter.

• Buffet Handling.

• Check dishes & kitchenware for cleanliness & presentation & report any problem

• Closing Events Bills.

• Handling the store of Banquet.

• Dealing and Meetings with Guests.

• Table Set-Up Knowledge.

• Ordering Inventory Support.

Events Setup with Table Service Knowledge

2

YEAR 2021 – 2021

ON-JOB TRAINING

(ANDAZ CONCEPT BY HYATT)

YEAR 2019 – 2019

INTERNSHIP

(MARRIOTT HOTEL WHITEFIELD BENGALURU)

EDUCATION

YEAR-2021

BACHELORS IN HOTEL MANAGEMENT AND HOSPITALITY FROM Chandigarh University 7.5 CGPA

YEAR-2018

SENIOR SECONDARY - 72%

Passed from Punjab School Education Board.

YEAR- 2015

SECONDARY – 6.8 CGPA

Passed from Central Board of Secondary Education.

• On Job Training Durations from 22/02/21 to 30/08/21.

• This is Lifestyle hotel and it is 401 rooms

property with 129 apartments.

• Worked in the Major Two

outlets in F&B.

1. Events

2. Room Dining Service

3. Restaurants

• Training Durations from 1/07/2019 to30/10/2019.

• This is Business class Hotel and it is 391 Rooms Property.

• Worked in all the major four Departments.

1. Front office

2. Housekeeping

3. Food Production

4. Food & Beverage Services

• 4 months certified training in (Marriott Hotel Whitefield).

• I have received 2 appreciations letters from my front office manager.

• Also received Best Trainee Award due to my consistent Performance in handling the work of front office and solving the problems of the customers

3

SKILLS

Ability to learn fast.

Time punctual.

Believe in team work.

Hard working

ACADEMIC ACHEIVEMENTS AND AWARDS

Completed short-term online course the diet and nutrition from E- learning.

Completed the supervisory skill builder’s online course from American hotel and lodging educational institute.

Completed “The fundamental of Digital Marketing “online course from Google.

Completed computer program course from institute. PROFESSIONAL SKILLS

Declaration

I confirm that the information provided by me is true to the best of my knowledge and belief.

Date:

Place: (Signature)

Communication.

Adaptability.

Organization.

Sales Leadership.

Customer Service.

People Management.

Sales Experience.



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