Customer Service Early Childhood
Resume:
Heather A. Budano
Childcare Professional
Spencer, MA 01562
adx1rg@r.postjobfree.com
To further my professional career and help the children reach their growing milestones Authorized to work in the US for any employer
Work Experience
Nanny
Shannon & Brent Berthiaume - Spencer, MA
August 2022 to Present
I started to Nanny for Shannon & Brent's children. The son was 3 yrs when I started and
watch him 2x a week and when he has been ill.
The daughter was 6 Mos when I started. I watch her 5 days a week I have fed, diapered and put children down for naps. We play, learn and just love to cuddle.
Owner-Crafter
Elsie G's & Tish's Craft Corner - Oxford, MA
December 2020 to Present
I am the owner of a Year Round Craft Fair Store.
I rent space to other vendors to show case and sell their products. I am also a Crafter - Tish's Craft Corner-and direct sales person in the store for Avon, Tupperware and Chalk Couture.
We have birthday parties, art classes, etc as well. Cashier/Customer Service
The Home Depot - Oxford, MA
March 2022 to August 2022
Cashiering, Customer Service
Helping customers cashing out with items
Directing customers to specific areas to find items that they are looking for Maintaining a clean and organized area in the register area Delivery Driver/ Customer Service
Edith's Flowers - Holden, MA
October 2021 to May 2022
Delivering flowers to homes and businesses
Customer Service, answering phones, taking orders,process orders, point of sale machines Nanny (Care.com)
Eric & LeeAnn Reger - Sturbridge, MA
July 2018 to April 2021
Taught children
Meals prep
Arts & Crafts
Loved, Cared and Nurtured
Nanny (Care.com)
Peter & Michelle Ouellette - Hardwick, MA
March 2019 to April 2020
Getting kids up from sleeping
Change of diapers, pull-ups
Got them dressed
Made them breakfast
Made their lunches
Put school age child on bus
Brought preschooler to school
Watched youngest
Meals prep
Housework tidying up included making beds, laundry, dishes Brought kids to farm when I had preschooler and youngest Errands
Arts & Crafts
Watched kids for weekends while parents went away
Brought children out to eat as a treat
Field trips to farms
Reading corner
Nanny (Care.com)
Rick & Abigail Miller
September 2018 to December 2018
Temp. Nanny (Care.com)
Pierre & Rachel Elistine
July 2018 to October 2018
Owner/Provider
Raggedey Anne and Andy Family Childcare - Spencer, MA November 2013 to May 2017
Owned and ran home childcare.
Nurtured, loved, cared for children like they were my own. Client/ customer service
Changed diapers, pull ups, potty trained
Teaching
Taught kiddos to ride bikes
Baked and cooked with children
Arts& Crafts
I had Speech Pathologists come in to my home to help kids with speech I had DCF come in to my home to help parents who were involved so that they could see the children to make sure that they were fine.
Food program came into my home to make sure healthy meals and snacks were being offered EEC came into my home to make sure things were good Dramatic play areas
outside play area
went for walks, picnics
Field trips with families
Rocked kids to sleep if needed
Having children reach milestones
Made sure their growth and development was on key
taught kids to write and read
Taught kids simple math
Took kids out to eat on special occasions
Made all of the meals and snacks, there was no need to have parents bring lunches and snacks I provided water, milk
I provided blankets, pillows, cots, playpens
I also provided tooth paste and brushes
I even did exercise with kids along with music
Lead Teacher, Infant Room
Kindercare Learning Centers - Gilbert, AZ
August 2012 to June 2013
Lead Teacher in Infant room. Took care of 5 little ones from 6 weeks to 11 months Education
Associate's degree in Early Childhood Education
Post University - Waterbury, CT
July 2018 to December 2020
Some College Graduating this year in Early Childhood Education Quinsigamond Community College - Worcester, MA
September 1990 to May 1992
Skills
• Loving/Caring children like my own
Nurturing children
Teaching/Educating children
Playing with children
Making sure children are safe and having them feel safe Arts & Crafts, Baking and Cooking with children
• Nannying
• Babysitting
• Childcare
• Early Childhood Education
• Classroom Management
• Toddler Care
• Curriculum Development
• Math
• Organizational Skills
• Caregiving
• Tutoring
• Preschool Experience
• Classroom Experience
• Autism Experience
• Administrative Experience
• Infant Care
• Food Preparation
• Leadership
• Meal Preparation
• Behavior Management
• Time management
• Teaching
• Order entry
• Customer service
• Order fulfillment
• Computer skills
• English
Certifications and Licenses
EEC Home Childcare License
January 2010 to June 2012
Owned and ran home childcare.
Nurtured, loved, cared for children like they were my own. Changed diapers, pull ups, potty trained
Teaching
Taught kiddos to ride bikes
Baked and cooked with children
Arts& Crafts
I had Speech Pathologists come in to my home to help kids with speech I had DCF come in to my home to help parents who were involved so that they could see the children to make sure that they were fine.
Food program came into my home to make sure healthy meals and snacks were being offered EEC came into my home to make sure things were good Dramatic play areas
outside play area
went for walks, picnics
Field trips with families
Rocked kids to sleep if needed
Having children reach milestones
Made sure their growth and development was on key
taught kids to write and read
Taught kids simple math
Took kids out to eat on special occasions
Made all of the meals and snacks, there was no need to have parents bring lunches and snacks I provided water, milk
I provided blankets, pillows, cots, playpens
I also provided tooth paste and brushes
I even did exercise with kids along with music
CPR Certification
Driver's License
First Aid Certification
Assessments
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Early childhood development — Proficient
February 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Filing & organization — Proficient
March 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Building relationships for childcare providers — Proficient June 2020
Building positive and productive relationships with families of children ages 0–3 Full results: Proficient
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse safety — Proficient
June 2022
Using safe practices in a warehouse setting
Full results: Proficient
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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