Valerie Mabray

Ph: 731-***-**** adx1r1@r.postjobfree.com

Summary

Accomplished professional with over 15 yr.'s experience in Leadership and Collaboration. The ability to communicate effectively, provide stellar customer and technical Support. I am looking to use my in-depth knowledge on behalf of the hiring organization and its clients.

SKILLS & ABILITIES

· Notary Remote Notary HIPAA OSHA

.Yardi Encompass Calytz Zoom Slack

· OKTA Sage Blend Data Research

· Sales Force Outlook, 365 SQL OneSite RealPage

Property Managed Type-Tax Credit Property LIHTC Luxury Property Lease-Up SFR

Condominium

Teams DocuSign .SignNow Docusign Microsoft 365 Excel Client, Sales Relations Processing Project Management Billing Invoicing Collections Reconciliation Deposit Drafting Document Management Due Diligence

SCHOOL AND CERTIFICATIONS

· Certified Document Preparer Certified Notary Signing Agent

. Stenography Remote Online Notary

· NMLS #2259296 (studying for exam)

MANAGEMENT

Effectively Managed Multifamily Residential Properties. Oversees the workflow and drives quality customer experience. Assist senior officers. Partner with UW and Loan Officers to ensure the highest customer satisfaction. I am highly knowledgeable and analytical thoroughly detail and strong organization skills and over 15 years’ experience in Property Management and 8 years as certified Legal Documentation Specialist.

SALES

· Vacancy Marketing, Financial Reporting, Budget, Rent Pricing Optimization, Contract Negotiation · Previous Skilled Loan Officer Mortgage Sales Top Producer

COMMUNICATION

· Due to my friendly and positive attitude, I can motivate and boost my team and increase productivity because my team is not stressed due to an ego-driven manager. Communicate in a clear and concise manner. The ability to actively listen to understand other parties and process the situation.

LEADERSHIP

· Team Building, Delegate, Conflict Resolution, Oversee Project Management, Result driven, effective Collaboration, effective communication, active listener

EXPERIENCE LOAN PROCESSOR TEAM LEAD SOURCE POINT MORTAGE MARCH 2019- PRESENT

· Built team of 10 Processors who specialize in Jumbo, VA, Conventional, FHA USDA

· Construction /Construction to Perm

· Conforming and Non-Conforming purchases refinance mortgage.

· Resolve customer service issues, Reconciliation, AP/AR, Month end and Quarterly Financial Reports

· Find potential risk to create resolution to ensure due diligence process

· Evaluates load documentation, calculate income, review assets, analyze liabilities and clear conditions

· Weekly Pipeline reviews with processors

· Maintain 96% level of completeness on moving files to CTC status with in (about 3 and a half weeks) of being submitted to operations with meeting closing date processing timelines

· Assign loans to create an equal pipeline among processor team 25-30 per processor

· Audit files submitted from team members to ensure satisfactory post-closing result

· Manage and oversee workflow and drive loan quality on incoming applications

· Order 4506C, Title, PMI, Run DU. LP, Calculate DTI Ratios and LTV

DATA SPECIALIST/ANALYST ESSENTIAL DOCS & NOTARY SERVICES FEBRUARY 2010 PRESENT (PART-TIME)

· Strong overstanding of documentation security principles

· Effectively communicate orally and in writing

· Work both independently and in team environments

· Gather pertinent data and recognize solutions

· Proofreading documents with CRM software, respond to Third party and customer request

· Keep electronic content legal, secure, and accessible for relevant internal external parties

· Electronic document preparation, Document Control, Project Management and Support

· Create, inspect, and proofread and confirm documents, check accuracy

· Communicate with several company managers to verify accuracy and integrity of data

· Work with Mill manages, Freight forwarders, Transportation Owners, Individuals, Real Estate Professionals · Track and confirm payments for document release. Manage demurrage and detention fees.

· Negotiate Rates for freight forwarders

· Liaised between quality control and products to evaluate conformance with quality s

· Data Abstractor, Due Diligence-Conduct complete documentation review to ensure timeframes are met

· Data Quality assurance, retrieve date info via SQL systems, Draft Affidavits, Pleadings, Contracts,

Agreements, Response

Experience

PEGASUS RESIDENTIAL JACKSON, TN JANUARY 2015- MARCH 2020

· Managed 187 units (Post House Jackson)

· Maximize financial performance property, Site Inspection, Monitor/analyze monthly financials

· Rent variations, rent collections, rent bank deposits, assist in budget preparation, maintain expenses within budget

· Review Leasing & occupancy activities to meet budget/proforma expectations

. Manage Vendor relations, request vendor documentation, w9s, proof of Certificate Of Insurance (COI)

· Review and approve resident retention programs and renewals

· Respond to all emergency situations, prepare reports, and notify Regional Manager

· Controls expenditures by staying with the constraints of approved budgets and maintaining

· Assure petty cash fund use wisely. Gather, analyzes, and interprets current market and economic trends that may impact property pricing.

· Oversees the lease enforcement process by approving prospective resident applications

· Process and approve invoices from vendors, contractors, and service providers

· Approve lease renewals, impose, and collects late fees

· Conducts onboarding of new hires, coaching, training, LMS Compliance, annual reviews/evaluations, employee corrective actions, team meetings, timesheet audit, commission audits

· Collect revenue in the form of application fees, security deposit and administrative fees

· Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits.

· Address any lease or residents' violations

· Frequently Inspect property and ground and curve appeal, planned, and organize resident events

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