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Customer Service Accounts Payable

Location:
Tamarac, FL
Posted:
July 02, 2023

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Resume:

SM

STEPHANE MOISE

adx1ps@r.postjobfree.com 561-***-**** Fort Lauderdale, FL 33319

Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated Customer Service Representative with extensive experience in Sales industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Data-Driven Decision-Making

Reporting Management

Operations Planning

Business Performance Management

Cross-Functional Team Leadership

Sales Strategies and Planning

Team Building

Performance Evaluations

Scheduling and Coordinating

Team Leadership

Managing Operations and Efficiency

ELECTRO REFRI CASAMI Port Au

Prince

Senior Manager

01/2020 - 11/2022

Collaborated with cross-functional team members to build and execute development plans.

Supported objectives, checkpoints and timelines, managing team members to meet project tasks and expectations.

Maintained adequate staffing to meet objectives within budget. Developed and led process improvements to optimize operations and reduce costs.

Oversaw vendor relationships to foster performance monitoring, issue resolution and statement of work reviews.

Provided operational updates to executive team to mitigate areas of concern.

Inspected completed work to drive quality, timeliness and company standards.

Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Resolved customer inquiries and complaints requiring management-level escalation.

SOGENER Port Au Prince

Purchasing Manager

12/2008 - 11/2019

Sourced new vendors for purchasing needs.

Cultivated new vendor relationships using dynamic communication and negotiation skills.

Summary

Skills

Experience

Obtained quotes from various suppliers to determine most cost-effective purchasing options.

Determined recurring business needs and maintained necessary inventory levels.

Tracked and approved procurement plans and inventory levels. Maintained appropriate inventory levels to meet personnel and corporate needs.

Conducted market research to determine appropriate pricing. Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.

Negotiated contracts with outside providers to minimize costs to company and customers.

Reviewed supply levels and aging inventory to forecast purchasing needs. Organized and prioritized projects.

GESSA Port Au Prince

Accountant Assistant

06/2006 - 12/2008

Reconciled company credit cards, expense accounts and other expenses and financial records.

Organized and maintained chart of accounts and updated monthly entries and adjustments for payroll.

Coordinated timely payments from vendors, clients and account holders. Monitored accounts payable and receivable statuses and delegated related tasks.

Evaluated expense reports for accuracy and adherence to company policies.

Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements. Processed payroll entries and reports for employees. Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.

Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.

Provided accounting assistance with payroll, AP, AR and expense tracking support.

Universite Quisqueya Port Au Prince

Bachelor of Science in Business Administration And Management 06/2017

Universite De Port-au-Prince Port Au Prince

Associate of Applied Science

06/2006

Education and Training



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