deonna temple

Shelby Charter Township, MI *****

adx1pa@r.postjobfree.com

+1-313-***-****

To obtain a customer service/ HR roles in order to utilize my experience and computer skills and customer service skills. i love helping people and being able to make a differences in what i do. Authorized to work in the US for any employer

Work Experience

HR Generalist

Premier Staffing Solution - Melvindale, MI

August 2022 to Present

• processing BCBS benefits

• processing payroll for 33 employees

• creating a EAP system for employees

• recruiting and processing onboarding

• signing employees up for benefits

• Excellent verbal and written communication skills.

• Excellent interpersonal, negotiation, and conflict resolution skills.

• Excellent organizational skills and attention to detail.

• Excellent time management skills with a proven ability to meet deadlines.

• Strong analytical and problem-solving skills.

• Ability to prioritize tasks and to delegate them when appropriate.

• Ability to act with integrity, professionalism, and confidentiality.

• Thorough knowledge of employment-related laws and regulations.

• Proficient with Microsoft Office Suite or related software.

• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

• I Track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments. Which include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.

• Also Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.

• Conduct or acquires background checks and employee eligibility verifications.

• Implements new hire orientation and employee recognition programs.

• Performed routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave disciplinary matters, disputes and investigations, performance and talent management; productivity, recognition, and morale, occupational health and safety, and training and development.

• Handled employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.

• Attends and participates in employee disciplinary meetings, terminations, and investigations.

• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

• Performed other duties as assigned.

Human Resources Specialist

Resonetics, LLC - Mount Clemens, MI

November 2021 to August 2022

• Handling attendance tracking attendance on excel spreadsheet.

• filing applications, UIA paperwork, covid vaccinated cards, I9 paperwork.

• getting meetings to see how many positions are open for new hire along with how many employee will no longer be with us.

• conducting interviews also doing the training process such as training video and safety video and certification.

• taking care of medical benefits, 401k

• creating spreadsheets for a total employee headcount

• meeting to see overall production levels and review any accidents that possibly accord.

• keeping track of FMLA

• processing payroll for 200 employees

• problem solving

• great computer skills

• great benefit skill/ customer services skills

HR Assistant

Penske Truck Leasing - Sterling Heights, MI

October 2018 to January 2021

• Assisting with payroll making sure everybody time is in and corrected by Tuesday morning.

• conducting interviews for potentially candidate

• new hires onboarding process such as filling out the I9 forms signing the training video questions, direct deposit.

• Set up meetings with the plant manager to see production levels and to see attendance spikes, and ideas to make are work places better and more productive.

• Processing BCBS benefits

• assisting employees with setting up benefits and direct deposit, meeting with employees if they have any work issues that i can help with.

• using Microsoft suites such as Excel, Word, Power point, and also Quick Books

• Handling payroll with ADP.

• filing Applications, resumes, UIA paperwork keeping track of FMLA

• SAP

Customer service, Office clerk, HR

Dittrich Furs - Detroit, MI

June 2008 to May 2016

• answering multiple lines up to 10

• processing insurance claims

• cashing out customers

• Microsoft office suites Excel, Power point, Word

• taking invoices

• doing inventory

• shipping and receiving boxes through UPS

• filing claims, invoices, receipts,

• typing up letters to customers for their account balance or the status of their insurance claim, reminder of their upcoming services.

• have a weekly overview on the attendance with the store owner.

• putting new positions on indeed and other job boards.

• conducting interviews.

• processing new hire documents

• SAP

Education

Associate's degree in Human Resource Management

Macomb Community College - Clinton Township, MI

April 2021 to January 2023

certfications in Medical Assistant

Dorsey Business Schools-Roseville - Roseville, MI

September 2019 to October 2020

High School Diploma

Ferndale High School

September 2007 to June 2011

Skills

• Sales and retail abilities

• Microsoft Office Suite 2007 and Computer proficiency

• Inventory Maintenance and stock merchandiser

• Distribution and Shipment

• 40 WPM with accuracy

• Experienced Shipping and Receiving clerk/HR specialist

• Data Entry

• Microsoft Office

• Payroll

• HVAC

• Customer Service

• Typing

• Recruiting

• Front Desk

• QuickBooks

• Microsoft Powerpoint

• Filing

• Office experience

• Administrative experience

• Computer skills

• Office manager experience

• Microsoft Word

• Bookkeeping

• Analysis skills

• Communication skills

• Presentation skills

• HRIS

• Microsoft Outlook

• Retail sales

• Microsoft Excel

• Employee orientation

• Talent management

• Performance management

• Conflict management

• Benefits administration

• Human resources management

• Workers' compensation

• Kronos

• Management

• HR Sourcing

• Interviewing

• Talent Acquisition

• PeopleSoft

• FMLA (5 years)

• 401 K (5 years)

• BCBS benefits (5 years)

• COBRA Benefits (5 years)

• SAP

• Accounts Receivable

Awards

Medical assistant certification

February 2020

I have received my certificate for medical assistant.

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