Customer Service Data Entry

OBJECTIVE

Accomplished and energetic person with a solid history of achievement with my goals. I am looking to become an exceptional customer service on a daily basis. I would like to obtain a position with your company to utilize my strengths in making customers feeling valued and appreciated.

SKILLS

*Ability to work independently * self-motivator * strong speaking and written communication * reliable and secure equipment * team player * organization * time management * proactiveness.

WORK EXPERIENCE

Compass Group, Elgin, IL (catering supervisor) July 2022 – present

Set up special catering events, menu planning, meal prep and delivery, invoicing, billing, customer satisfaction.

R1 RCM, Aurora, IL (ED Registrar) April 2022 – July 2022

Greet patients for insurance and billing purposes in the emergency room. Assisting with filling out forms, and confirming medical history and insurance details. Taking payment if needed.

Compass Group, Naperville, IL (caterer) Jan 2022 – April 2022

Set up special catering events, menu planning, meal prep and delivery, invoicing, billing, customer satisfaction.

Compass Group, Aurora, IL (patient transporter) Aug. 2020 – Jan 2022

Transports patients to and from special services, procedures, testing sites, treatment areas, ED, OR, recovery rooms using wheelchairs, moveable beds/carts. Transport equipment and supplies by picking up requisitioned orders. Transport lab specimens. Transport deceased to mortuary. Comforts patients and families by offering support and encouragement. Maintain a safe, secure, and healthy work environment. Also participates in our monthly safety meetings.

Quest Diagnostic, Aurora, IL (student) June 2021 - July 2021

100 hours of experience obtaining blood collection through venipuncture. Prepare blood collecting equipment, draw blood and safely store samples. Build trust and minimize patient discomfort while collecting blood specimens. Also,I have over 100 successful unassisted sticks for blood draw collection.

Compass Group, Naperville, IL (office clerk/caterer) July 2012 - July 2020

Office duties involved data entry, cash & sales, invoice processing, accounts payable, meal tickets, label making, answering phones, meeting clients for menu proposals, nextep system, freedom pay system and filing. Catering services involved set up, breakdown, delivery for special events, meetings, and parties.

EDUCATION

West Aurora High School, Aurora IL Diploma- June 1998 Waubonsee Community College, Sugar Grove IL Certificate - Jan 1998 Waubonsee Community College, Aurora, IL Certificate - Aug 2021

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