Jennifer Sanchez

Folsom, CA

adx1na@r.postjobfree.com

520-***-****

Authorized to work in the US for any employer

Work Experience

General Manager

Denny's - Sacramento, CA

July 2020 to Present

I am in charge of the store. I do the truck ordering, making sure that the par is met. All schedules, inventory and invoices are completely done. Send off numbers to the office. Hiring and letting go of staff when needed.

Server/Waiter

Denny Restaurant - Sacramento, CA

November 2019 to July 2020

Ensuring my tables are taken care of. Getting food orders correct, putting ordering into the POS systems. Running the food to the customer. Cashing orders out. Cashier

AMPM Arco - El Dorado Hills, CA

August 2019 to December 2019

• Greeted customers

• Rang up purchases

• Counted out cash drawers

• Stocked shelves

• Assisted customers in finding or ordering merchandise

• Received and processed returns

Manager

Denny's - Fairfield, CA

July 2018 to July 2019

I am responsible for closing the day in the system, running the shift. Waiting tables, produce order, and counting the draws. I also make deposits daily. Making sure that all labels are done for the food. Making sure my team is ready for the day, address any questions my staff might have before their shift. I also input new employees in the system after I hire them. Ensuring that our guest are enjoying their food. I also handle any complaints that might happen.

CSR - Customer Service Representative

Ready money - Casa Grande, AZ

July 2017 to October 2017

Collections, title loans, counting money, customer service and small claims court. Assistant Manager

Dennys - Casa Grande, AZ

February 2012 to March 2017

Waiting tables, taking orders and customer service. Cash handling, making sure my shift goes smoothly and supervision of my employees. Handling complaints and discounts. Freezer pull helping when I am needed on the line to cook. Customer Service Representative

Money Mart - Casa Grande, AZ

October 2013 to March 2014

Responsibilities

I was responsible to open and close the store on my shifts. Made the bank deposits were ready. Processed loans, collection calls and called customer to come make their payments. Waitress/Cashier

Cracker Barrel - Casa Grande, AZ

August 2004 to May 2007

Waiting tables, cash handling and customer service. Receptionist/Office Assistant

Frys Printing - Napa, CA

January 2002 to May 2004

Answering phones, invoicing, filing and faxing.

Education

Some college

Skills

• Customer Care (2 years)

• CSR

• Customer Service (10+ years)

• Call Center

• Scheduling (3 years)

• inventory (1 year)

• Team Building (3 years)

• Microsoft Word (3 years)

• Inventory Management (1 year)

• Word (4 years)

• Operations (1 year)

• Food Service (10+ years)

• Team Member (10+ years)

• Food Prep (7 years)

• POS (10+ years)

• Server (10+ years)

• fast learner (10+ years)

• training (8 years)

• Organizational Skills

• Restaurant Experience

• Assistant Manager Experience

• Kitchen Experience

• Assistant Manager Experience

• Kitchen Experience

• Restaurant Experience

• Upselling

• Restaurant Management

• Food Safety

• Cooking

• Supervising Experience

• Profit & Loss

• Kitchen Management Experience

Certifications and Licenses

Server safe

June 2019 to July 2024

1.

food handler certificate

Assessments

Restaurant Manager — Familiar

May 2020

Managing restaurant staff and meeting customer expectations Full results: Familiar

Management & Leadership Skills: Impact & Influence — Highly Proficient January 2020

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient

Supervisory Skills: Motivating & Assessing Employees — Proficient January 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Work Style: Reliability — Highly Proficient

January 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Food Service: Customer Situations — Highly Proficient November 2019

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient

Customer Focus & Orientation — Proficient

November 2019

Responding to customer situations with sensitivity. Full results: Proficient

Customer Service Fit — Highly Proficient

August 2019

Assesses personality traits that result in high-quality customer service. Full results: Highly Proficient

Food Safety — Highly Proficient

July 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Cognitive Ability — Completed

August 2019

Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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