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Follow Up Team Member

Location:
Cairo, Cairo Governorate, Egypt
Posted:
July 02, 2023

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Resume:

Mohammad Kandil

PERSONAL DATA

Full Name: Mohammad Tarek Abd El Salam Kandil

Date of Birth: 24-FEB-1981

Nationality: Egyptian

Address: Kattamyia, Cairo, Egypt

CONTACT INFO

Cell Phone: +2-02-012*-*** 4004

Email: adx1lz@r.postjobfree.com

EDUCATION

1997 – 2002 Faculty of Commerce Major Accounting – Ain Shams University. 2004 YAT Professional Diploma in Accounting (YPDA). EXPERIENCE

Oct 2021 –

Present

LVC Contract Specialist & AR at HCL Technologies

Responsible for performing assigned sales process activities in defined countries or clusters.

• Execute contracting activities per global or local processes as well as coordinate standardization/reviews of contracting templates.

• Coordinate with other functional contracts (ex. TPA, CS, DCP, other sales teams and sales advisors) in support of end- to-end process execution.

• Support MFAP process and distributor business activities (e.g., DPICM process, due diligence).

• Conduct contracting related training to other functions.

• Improve the contracting process implementation through reduce the contracting planning time cycle, change methodology of analytics, Improve salesforce feedback collection mechanism.

• Minimize the number of non-standard agreements (Marketing – ELT – MAP)

• Improve the annual reconciliation process (reduction of time consumed)

• Assess the implementation of contracting Service Level Agreement (SLA) with Sales & Marketing.

• Interface with internal and external stakeholders to coordinate, support, and execute relevant stages of a customer’s journey and promote flawless delivery of a timely and accurate customer experience.

• Assist in development of root cause analysis to facilitate corrective actions and reduce inaccuracy, also support sales in resolution and escalations.

• Prepare/monitor external and internal reporting as required.

• Execute operational activities in compliance with controls requirements of the respective business area in regards of safety, controls, stewardship, business unit, business continuity plan, and cross functional interaction. AR responsibilities:

• E-Invoices system Follow up/Issues.

• Provide Invoices in E-finance form.

• Cancel Invoices through COCKPIT, Cancel Invoices through Mass Cancelation Tool.

• Run Invoices Report through COCKPIT.

• Print out Invoices (Hard Copies) MASS print, Provide Invoices in PDF file.

• Provide PROFORMA invoice on SAP.

• Billing Investigations.

• Run Manual Batch on SAP.

Feb 2019 –

Sep 2021

Egypt Lubes Contracts Administration Specialist at ExxonMobil Egypt Responsible for performing assigned sales process activities in defined countries or clusters.

• Execute contracting activities per global or local processes as well as coordinate standardization/reviews of contracting templates.

• Coordinate with other functional contracts (ex. TPA, CS, DCP, other sales teams and sales advisors) in support of end- to-end process execution.

• Support MFAP process and distributor business activities (e.g. DPICM process, due diligence).

• Conduct contracting related training to other functions.

• Improve the contracting process implementation through reduce the contracting planning time cycle, Change methodology of analytics, Improve salesforce feedback collection mechanism.

• Minimize the number of non-standard agreements (Marketing – ELT – MAP)

• Improve the annual reconciliation process (reduction of time consumed)

• Assess the implementation of contracting Service Level Agreement (SLA) with Sales & Marketing. Operational Excellence

• Execute SSHE plan.

• Utilize loss prevention tools.

• Conduct safety observations.

• Promote actively carrying.

• Perform assigned controls activities.

• Support audit-related activities.

• Conduct all activities in alignment with EM policies, Guidelines and management system (OIMS, CIMS, RMG, GPIMS, etc.)

Dec 2008 –

Jan 2019

Order Fulfillment Planner, Fuels CS at ExxonMobil Egypt

• Perform frequent operational preparation such as driver assignment, product Availability, terminal feedbacks & emergency order if required.

• Responsible for scheduling all Fuels Marketing delivered orders for Egypt, Cyprus & Nigeria.

• Truck Utilization Ensuring optimal usage of the trucks and increase load size of trucks to reduce cost effective planning taking into consideration maximize Drop size and avoid service class violations through SAP system.

• Review orders before starting plan in order to make sure that all orders are matches with customer drop size and truck capacity.

• Reporting Key performance indicators such as Load size, Drop size, Truck utilization and HTY. Jul 2007 to

Nov 2008

Fuels Dedicated Customer Professional at ExxonMobil Egypt

• Receiving calls from customers with a high quality of communication and subsequently handling customer orders

“order quantity – delivery time” to be align with service class and compatibility group for each customer.

• Avoid service station potentially run out as well as following up with each customer to prevent delivery exceptions.

• Run reports from SAP system to initiate delegated plan and sending it to terminal for execution.

• Receiving dispatcher feedback report on daily basis from terminal for previous plan and re-handling unexecuted orders to avoid customer runout.

Sep 2004

to Jun

2007

Cash application, Fuels CS at ExxonMobil Egypt

• Effecting ExxonMobil customer account with original Cash deposit, Visa, Cash Application and e-dealer system.

• Communicating CIB bank throughout the day by e-dealer system to provide us with credit customer status and create batches with customers cash to effect ExxonMobil customer account.

• Receiving Cash Application “Customer cash deposits or cheque” from Sales area in order to match cash with invoices.

• Perform reverse & matching on customer account as appropriate. ACHIEVEMENTS

• Achieved smooth implementation of RPA project for planning through many meetings with project team to thoroughly describe the end-to-end planning cycle and performed all required testing scenarios successfully and follow up move to production six processes to insure flawless implementation.

• Successfully handed over all planning activity to Cyprus CS team through face-to-face meetings in Cyprus and conference calls led to very smooth implementation of planning activity by Cyprus team.

• Played a main role in CS SSHE connection by conducted many SSHE connection meetings to all CS employees to improve safety culture and introduce First Aid concept to enhance employees knowledge.

• Contributed in Improving Express Safe utilization, New CS vision and EME ABC Campaign through participating as group to share our thoughts among all CS employees.

• Successfully contributed to achieving Zero Comments during planning UIA Q4, 2015 as a result of controls awareness and full abiding to procedure. As well as updating the planning Work instructions.

• Completed the planning cycle for the three affiliates manually during several System interfaces problem without affecting operation flawless, all plans were delivered timely and complying with all safety set constrains without violation.

• Initiated the Dispatching engagement program through conducting a meeting with terminal dispatchers in order to be aligned with the integrated goals, provided a briefing on the new planning tool, Discussed and updated the dispatching feedback and gathered their execution issues and followed up on solutions, This had a great impact on dispatching team and Finally received a letter of appreciation from Africa CS management.

• Played a main role during the introduction of the Mobil super plus 95 the first branded fuel product in Egypt through completing the End-to-end testing for the new product on SAP-EUB and provided detailed feedback to all concerned parties, as well as contributed during the implementation through follow up on product conversion according to the shifting protocol without affecting the replenishment rate. Finally received a letter of recognition for the flawless execution.

• Handling Lubes Sales and Marketing SSHE captain activities through:

- Leading SSHE connections.

- Ensuring SDO implementation.

- Sharing SSHE learnings and incident summary and follow up on SSHE online and SMITH training for sales.

• Demonstrated outstanding success in whole contractual practices with high level of dedication and liabilities through:

- Acquiring and fulfilling all Lubes Contracting job requirements well-timed by secure entire advice/endorsements.

- Completed “pre-qualification questionnaire form” precisely in less than one month for “Sukari Gold Mines - the main contractor who explores, develops and produces gold within Sukari area, after securing approximately all EME’s function advices/endorsements to be able to providing and sharing EME’s information and it was well perceived and appreciated by sales and CS management.

- Contributed to keeping the local builder for MCV Mercedes trucks & buses with more than 90% market share of heavy trucks with estimated after market value 37 KB by gross margin 7 M$ through existing contract expires by renew the contract for additional 4 years.

• Achieved Lubes sales contractual plan successfully for agreements that will be expired through PADP cycle whether by renewed or terminated contracts according to sales area manager’s decisions.

• Completed the contracts reconciliation process as well as updated contracting RMG index successfully that resulted achieving Zero Comments during Lubes contracting UIA Q3, 2020.

• Awarded the Accounts Receivables & Back Office Q3 2020 employee of the quarter due to Dedication, Discipline, and Structured Approach.

COURSES and TRAINING

• Business Writing: Write communications that are professional, visually appealing, reader-focused, and writer- friendly. Six-step strategy to develop sample documents related to work. Focus centered on e-mails, proposals, reports, and other common types of business writing.

• Effective Teams and Cultural Essentials: Addresses the fundamentals required to work effectively on diverse teams at ExxonMobil. Foster a work environment where individual and cultural differences are valued and respected.

• Communicating Assertively: Improve skills and learn guidelines and tactics including what to say and how to say it, respond appropriately to aggressive or non-assertive behavior, and respond when communicating across cultures. Better results are achieved by the ability to balance the needs and interests of various individuals.

• Negotiation Fundamentals: Learn to identify "Win-Win" opportunities, respond to difficult tactics, and develop repeatable strategies to handle simple and complex negotiations. Participants will be equipped to recognize negotiation dynamics and embedded assumptions: substance/relationship trade-off, a fixed pie, competition vs. collaboration. Actively engage the concepts through role plays, simulations, and partner exercises with many opportunities to reflect both individually and through small and large group discussions.

• Virtual Teaming: Through a variety of interactive learning activities, participants will have the opportunity to assess the complexities of the virtual teams they are involved in and will learn strategies they can bring back to their teams to build stronger team trust from a distance, to enhance virtual communications, and to improve team member's ability to problem solve in a global, virtual environment.

• Conducting Critical Conversations: Even when fiercely held positions and strong emotions make conversations challenging, high-stake conversations must occur. Learn to identify the signs for a critical conversation including advocacy and inquiry. Employ an effective questioning strategy and learn to plan and structure a critical conversation.

• Collaboration and Positive Influence: Maximize your ability to influence people and cultivate collaboration - even when you are not in charge. Learn to influence without authority by planning your approach and communicating your ideas positively and persuasively. Focus first on understanding each other before seeking agreement.

• High Impact Writing: Apply a structured writing approach to create communications that are reader-oriented and visually appealing, Analyze, organize, and present information to address cross-functional audiences, create reader-oriented outlines that serve as templates, Apply high-impact writing guidelines and process to PowerPoint and social media and Edit written communication using checklists and MS Word tools.

• Exceeding Service Excellence One Customer at a Time: Exceeding Service Excellence sessions provide a framework and techniques for creating positive defining moment’s one customer at a time. Learners will develop skills that enhance their ability to make every interaction a high-value experience for their internal and external customer.

SKILLS

• Communication skills.

• Ability to Work under Pressure.

• Time Management.

• Decision Making.

• Ownership & Accountability.

• Conflict Resolution.

• Presentation skills.

• Self-motivation.

• Collaborates.

• Negotiation.

• Accuracy.

• Dedication and Teamwork skills.

• Commitment.



Contact this candidate