Marnice Banks

MBA in Human Resources Management

St. Louis, MO 63121

adx1hh@r.postjobfree.com

314-***-****

Willing to relocate.

Skills

Nurse Recruiting, Sourcing, Full Cycle Recruitment Process, Screening Applicants, Pre-Screening

Applicants, Hiring Multiple Job Disciplines/Job Requisition, Hosting Indeed Virtual Hiring

Events, Marketing, Case Management, Organizational Skills, Time Management

Work Experience

University of Maryland Medical Systems, Remote

Talent Acquisition Manager

October 2022-Present

Support one of the largest private health systems in Maryland with over 2,500 licensed beds in 13 counties. Selected as a mentor to new recruiters within my department to offer support in driving resolution to challenges. Maximize the organizations’ ability to hire quickly, reduce cost, and ensure resources are used effectively to positively affect the candidate experience by improving time-to-fill, communication with hiring teams, while working closely with the human resources department to ensure a smooth onboarding process.

Analyze recruitment processes and strategically integrate an effective plan to ensure high-level productivity and efficiency in an ever-changing competitive market.

Establish effective methods for recruiting and sourcing to identify qualified healthcare personnel for hospitals and other facilities throughout the county for contract opportunities.

Manage 80+ requisitions hiring 30 - 40 new hires a month on average.

Skilled at creating campaigns to attract qualified candidates for critical roles while developing and maintaining positive relationships with people to ensure a great experience.

WorkForce Connections (Staffing Agency)

SSM Health/DePaul Hospital – (Two Month Contract)

Nurse Recruiter

June 2022 – August 2022

• Researches and sources candidates to fill open requisitions

• Establishes external relationships

• Consults with hiring managers to clarify specific job objectives, requirements, and

preferences.

• Performs local and nationwide specific searches, generates candidate leads and

develops lists of potential candidates

• Works with HR Partners and Compensation to identify salary offer guidelines and

extend offers to candidates

• Assists with development, training, and team adoption of recruitment tools and

technologies

• Stays up to date on new sourcing tools, best practices

• Manages reporting and audits, including monthly recruitment audits, data/metrics

analysis and reporting

• Performs other duties as assigned

Regional Recruiting Manager

BAYADA

August 2021 to April 2022

• Process employment inquiries and full cycle recruitment

• Collaborates and develop job postings with management

• Attend career fairs and networking events as needed

• Identify and screen applicable candidates and conduct both scheduled and walk-in

interviews

Human Resources Manager

Centene Corp

November 2018 to November 2020

Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Maintains the work structure by updating job requirements and job descriptions for all positions.

Supports organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.

Prepares employees for assignments by establishing and conducting orientation and training programs.

Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.

Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs.

Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings.

Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.

Retains historical human resource records by designing a filing and retrieval system and keeping past and current records.

Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Completes human resource operational requirements by scheduling and assigning employees and following up on work results.

Manages human resource staff by recruiting, selecting, orienting, and training employees.

Advances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.

Contributes to team effort by accomplishing related results as needed.

Employee Relations Manager

McKesson Specialty Center

October 2016 to May 2018

• Developing and implementing an Employee Relations Program

• evaluate and improve existing HR practices to introduce new perspectives, trends and processes

ensure employment policies and practices comply with relevant employment regulations

oversee company-wide application of workplace policies and procedures

assist with the development and implementation of diversity, equity and inclusion programs

advise management and leadership on employee relations

serve as the point of contact on fundamental HR issues and questions

Partner with HR on complex employee relations issues.

Receive, evaluate and respond appropriately to employee concerns

Conduct investigations of complaints and recommend corrective actions

Oversee, review and advise on employee grievance and disciplinary processes

Respond to, manage and resolve conflict

Oversee employee consultations

Assist and advise on the company response to crisis

Monitor and advise on performance management and review processes

Design and drive training sessions and interventions to meet employee needs and business objectives

Support management in the development of employees including coaching and mentoring

Monitor employment contract negotiations and administration

Develop and execute employee reward and recognition programs

Stay current with employee relations trends, regulations and legal requirements

Talent Acquisition II

Revenue Cycle Point Solutions – Phoenix

December 2014 to October 2016

• Provides a warm customer service and follow up approach.

• Works collaboratively with the Human Resources team to implement a smooth

onboarding process for all new hires and hiring manager.

• Tracks candidate’s background and drug screens to ensure we are adhering to the

company compliance standards.

• Works with the background and drug screen vendor.

• Ensures the proper closeout of all assigned onboarding tasks for the new hire.

• Sends out first instructions to the new hire once fully cleared based off Ventra Health’s

company standards.

• Reviews new hires I-9 acceptable documents and completes Section 2 in accordance

with the federal government.

• Assists new hires with any questions.

Medical Claims Adjustor (Staffing Agency)

American Family Insurance - Phoenix, AZ

Jul 2014 to October 2014 (Contract)

• Investigate 50-60 insurance medical claims by interviewing the claimant and witnesses

• Consult police and hospital records, and inspect property damage to determine the

extent of the company's

• Process payments

• Process Credit and Deficits.

• Scan mail and download hard copies to electronic files

Medical Claims Specialist (Staffing Agency)

Reassurance Group of America – Phoenix, AZ

November 2013 to July 2014

• Conducting insurance follow-up on all final billed claims

• Conducting research on denied claims and taking steps towards resolution

• Verify incoming eligibility and benefits in a timely manner

• Process prior authorization/pre-certifications

• Follow up on any pending results, verification issues, or prior authorization requests

Bank Loan Processor (Staffing Agency)

State Farm Insurance

April 2013 to September 2013

Contract, Non-Healthcare Related)

Medical Claims Examiner (Staffing Agency)

Magellan Health Care Services

February 2012 to November 2012

Follow-up Specialist

Unitrin Career Agency Insurance Company

March 2008 to February 2012

Education

Master’s in Human Resources Management

Keller Graduate School of Management

November 2020 – November 2022

Graduated December 2022

Degree: Human Resources Management

Bachelor of Science in Healthcare Management

Harris Stowe State University

January 2016 – August 2019

Graduated May 2019

Degree: Professional Disciplinary Studies

High School Diploma

Gateway High School - St. Louis, MO

Skills

Medical Billing, Accounts Receivable, Medicaid, Case Management, Organizational Skills,

Outlook, Billing, Documentation

Contact this candidate