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Customer Service Medical Records

Location:
Savannah, GA
Posted:
July 02, 2023

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Resume:

Allison Moss

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912-***-****

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adx1gx@r.postjobfree.com

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Richmond Hill, Ga 31324

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CAREER OBJECTIVE

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

EXPERIENCE

WAREHOUSE ASSOCIATE TEAM LEAD, Pooler, Ga

Jenkins Plumbing, March 2021-August 2022

Directed daily activities and workload for warehouse team to achieve output goal requirements.

Oversaw warehouse job functions to meet on-time delivery needs.

Planned layout of warehouse to achieve optimum space for product.

Cleaned display cases, shelves and aisles.

Maintained supplies, tools, equipment and storage areas to ensure compliance with safety regulations.

Provided assistance and direction to other stockroom, warehouse and storage yard workers.

Used forklifts and pallet jacks to transport items to staging areas or loading docks.

Received and counted stock items and record data manually and on computer.

Obtained merchandise from bins and shelves.

Took inventory and examined merchandise to identify items to be reordered and replenished.

Kept records on use and damage of stock and stock-handling equipment.

Compared merchandise invoices to items actually received to ensure that shipments were correct.

Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards.

Recommended disposal of excess, defective and obsolete stock.

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LEAD MEDICAL RECEPTIONIST/ FLOATER, Ludowici, Ga

Low Country Medical, June 2008-January 2016

Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.

Recorded patient and insurance payments, maintaining accurate financial records.

Maintained correspondence files to facilitate office operations.

Comforted patients by anticipating anxieties and answering questions.

Greeted patients immediately upon arrival, providing excellent customer service.

Evaluated daily schedules accommodating patient flow and minimizing missed appointments.

Used basic knowledge of medical terminology in daily office tasks.

Scanned and documented new patient information in electronic health records for registration purposes.

Screened incoming phone calls, taking messages or forwarding to appropriate staff.

Liaised cross-functionally, assisting back-office staff with labs and tests.

Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills and keeping financial records.

Completed documents, case histories and forms, such as intake and insurance forms.

Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician orders.

Scheduled patients for exams and screenings.

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MEDICAL FRONT OFFICE RECEPTIONIST, Hinesville, Ga

Family Dental, March 2000-April 2008

Greeted patients immediately upon arrival, providing excellent customer service.

Collected co-payments and co-insurance and issued appropriate receipts during check-in.

Recorded patient and insurance payments, maintaining accurate financial records.

Screened incoming phone calls, taking messages or forwarding to appropriate staff.

Scanned and documented new patient information in electronic health records for registration purposes.

Maintained correspondence files to facilitate office operations.

Comforted patients by anticipating anxieties and answering questions.

Used basic knowledge of medical terminology in daily office tasks.

Maintained medical records, technical library and correspondence files.

Completed insurance or other claim forms.

Operated office equipment, such as voice mail messaging systems and used word processing, spreadsheet and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.

Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills and keeping financial records.

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EDUCATION

HIGH SCHOOL DIPLOMA, Hinesville, GA

Liberty County High School, May 1996

SKILLS

Multiple Priorities Management

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Conflict Resolution

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Billing and Invoicing

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Organization and Time Management

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Patient Correspondence

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Medical Records and Documentation

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Patient Referral

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Appointment Booking

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Healthcare Administration

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Computer Proficiency

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REFERENCES

References available upon request

AWARDS

Employee of the month

Employee of the year



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