ES-****-****, NANKESE-SUHUM

+233-**-***-****

adx1et@r.postjobfree.com

BELINDA MENSAH

OBJECTIVE

A well-motivated person who cares to improve the quality of health of people with my training and qualities.

Knowledgeable patient representative who offers demonstrated skills in care and service condition. Expertly handles complaints, inquiries and service questions to meet clients’ access needs and correct problems related to care/ project.

SKILLS & ABILITIES

Presentation skills Creative thinker and clear communicator

Communication skills Good in MS Office

Goal setting skills Budget Planning

Leadership skills Financial Reporting Coordination

Quality Controls Operating Plans Development

Effective Customer Relations/ Communication

Sociable and Time Management

Ability to positively influence and Discipline

Outcome-focused leader

EXPERIENCE

HEALTH SERVICES COORDINATOR (PROJECT COORDINATOR) WITH EXP GHANA FOR KOKOPLUS/ ADJINOMOTOR FOUNDATION.

April 2021- Current

Project implementation- Liaises with Ghana Health Service officials and get approval for arrangement of orientation for nurses to start the project in all districts in the middle and northern belt of the country.

M & E on implementing districts and QC on product before distribution with administrative roles (report writing, data entry, surveys on project and product).

Planned and implemented programs for health care or medical facilities supporting personnel administration and training on SBCC (Social and Behaviour Communication Change) and IYCF (Infant and Young Child Feeding).

Managed changes in integrated health care delivery system and technological innovations while keeping focus on quality of care.

ASSISTANT HEALTH SERVICES COORDINATOR- EXP GHANA FOR KOKOPLUS/ ADJINOMOTOR FOUNDATION.

August 2020- April 2021

Communication with Nurses- Maintain continuous engagement (Via face to face, Phone calls and SMS) with Nurses to educate about product benefits and motivate them to undertake product education to target consumers of Koko Plus.

Budgeting, reconciling of funds and management of invoices

Administrative roles (Report writing, programme outline).

Support any activities assigned by project manager/Health Services Coordinator.

HEALTH PROMOTION OFFICER, GHANA HEALTH SERVICE- SUHUM MUNICIPAL HEALTH DIRECTORATE.

August, 2019- August, 2020

Expansion of Health education for not only individuals but to schools, churches, community durbar or gathering allowing them to make healthy choices and to promote engagement in health issues.

Conducted test (STI’s, Pregnancy, RDT) and counseled accordingly.

Report validation for 33 facilities in the district.

Selected and supervised event hosts and health, fitness and wellness practitioners.

Prepared and implemented budgets on strategic, operational, purchasing and maintenance plans.

Conducted needs assessments and surveys to determine interest in wellness and fitness programs, events and services.

Approached clients and engaged in conversation through use of effective interpersonal and people skills.

TEACHING ASSISTANT- SAVIOR NURSING AND MIDWIFERY TRAINING COLLEGE

November, 2017- August 2019

Held tutorials and administrative duties.

Conducted study exercises to help student pass class exam or improve scores for licensure exams.

Prepared for tutoring appointments by learning key topics and planning out structured activities.

Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.

Participated in training and development sessions to improve tutoring practices or learn new tutoring techniques.

Marked scripts and developed syllabus of lectures, classwork and assignments and distributed to students.

REGULATORY OFFICER- FOOD AND DRUGS AUTHORITY

October 2016- July 2017

Facility inspection at foods and drugs manufacturing and warehouse facilities and report writing on inspection findings.

Investigated product complaints and prepared documentation accordingly.

Updated in depth trackers of approvals and submissions.

Addressed non-conformances and change controls to offer regulatory affairs updates to QA metrics.

Post Market Surveillance to protect consumers and the public as a whole.

Internship Student, New Juaben Health Directorate(June 2015- August 2015), Tafo Government Hospital (June, 2014- August, 2014) and Suhum Municipal Health Directorate ( June, 2013- August, 2013)

Worked well in team environment as well as independently.

Created status reports on operational activities.

Prepare spaces for meetings as requested by employer and team leadership.

EDUCATION

Master of Philosophy

Health Education, University of Cape Coast, Cape Coast- February, 2023

Certificate (Online)

CPR, AED AND FIRST AID - August, 2022

Diploma (Online)

Environmental Health and Safety Management - June, 2022

Bachelor of Science

Public Health, Catholic University, Ghana, Sunyani- August, 2016

Senior High School Certificate

Okuapemman School, Akropong- May, 2012

LEADERSHIP

Project Team Leader

Regulatory Manager

Lead Health Education Officer

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