Jaspreet Kaur Randhawa

Cell : 551-***-****

Email id: adx17v@r.postjobfree.com

Experience Summary

An experienced Project Manager/Scrum Master with over 10 years of total IT experience. During these years, I have been involved with various projects in the Banking & Finance and Insurance domains. My primary experience includes PMO activities, Project coordinator, Resource management, Process Quality Assurance, SDLC and End to end application manual testing. I am recognized for delivering quality products under stringent timelines and a good team builder bringing together the right talent to ensure project success.

I have good communication skills and I can communicate effectively, both orally and in writing, and work extremely well with all levels of team, management and customers.

My areas of responsibilities are spanned across:

Resource Management

Budgeting

Agile Coaching

Process Quality Assurance

SDLC

Project planning and scheduling

Effort Estimation (Sizing)

Planning and Task Allocation to Team

Timesheet allocation and approval

Change Management, issue tracking and Quality Management

Coordinate meetings with business partner / clients, Project status reporting

Reviewing deliverables for ensuring quality and traceability

Recruiting and team building.

Project Team meetings & Performance reviews.

Team Building, setting career path for team members.

Manage Knowledge Transfer Process and induction plans.

Appraising the performance of the subordinates and recommending for promotions

Qualifications

MBA (Information Technology & HR Management from Mumbai,India)

B.E. (Information Technology from Mumbai, India)

Professional Memberships / Certifications

Professional Society / Certification

Six Sigma Green Belt Trained

Certification:

PMP

Career Profile

Company Name

TATA Consultancy Services

Client Name

Pfizer Pharmaceuticals NY

Position

Project Manager

Period

June 2013 till June 2014

Project Description

Project Management

Responsibilities

Monitored day to day activities

Lead the team at offshore and onsite

Helping and guiding team to design strategy for a successful execution

Co-ordination with Customers

Work Location

United states New York

July2011 till date

Company Name

TATA Consultancy Services

Client Name

Citibank North America (CBNA) -

Position

Project Coordination and Resource Management

Period

July 2011 till June 2013

Project Description

Project Management

Responsibilities

Time Report and task allocation in Planview

Release Specific reports for Projects /SMR’s

Effort estimation, Headcount and Master sheet

Fit Assessment and OT report

Variance report and Schedule

Release Capacity Planning

Maintaining Resource Group (CMP,Offboarding,Onboarding,Won)

Sizing of project

Time allocation and approvals to resources

Monitoring Planview notifications and ensure completion in timely manner.

Maintaining Org Chart and PCR’s list

Review project meetings and Application Development forum

Work Location

United states New York

Sep 2008 – July 2011

Company Name

TATA Consultancy Services

Client Name

Citibank North America (CBNA)

Position

Offshore Project Lead

Period

Sep 2008 – July 2011

Project Description

Process Assurance Group of Citibank NA is responsible for audit and compliance related requirements for technology group. This team facilitates the audits, track any issues and assist the technology group in remediation of the issues. As part of compliance requirements the group carries out Process Quality Assurance (PQA) reviews for all the projects and maintenance activities happening within the organization to adhere to the SDLC standards of Citibank N.A.

Responsibilities

Project lead and maintaining various activities like Project requirements and planning, conducting Audits and reviews.

Document review with the business users of PQA application. Based on their review/feedback, the documents will be updated accordingly.

Perform reviews and conduct lessons learned.

Project scheduling, resource requirement and task allocation.

Effort estimation, budgeting and customers/ stakeholder approvals.

Project sign-off from customer and business stakeholders

Conducting Audits of Projects/Tickets.

Communicating the finding to the PM.

Reviewing the projects to ensure that the SDLC lifecycle steps are followed.

Updating the tracking sheet for every release of projects/tickets reviewed.

Coordinated with Onsite giving daily status of the activities

Prepared the process flow documents in detail.

Preparing Induction manual for the process.

Communicate project status, obtain sign-off approval, produce project documentation, conduct project-planning workshop and assist with resource negotiation

Establishing & Monitoring the processes for internal Change Management, issue tracking and Quality Management

Team Building, setting career path for team members.

Manage Knowledge Transfer Process and induction plans.

Reviewing deliverables for ensuring quality and traceability and Creation of Templates for Documentation.

Appraising the performance of the subordinates and recommending for promotions

Other activities involved Monitoring quality of TCS deliverables, onsite-offshore co-ordination, resolving bottlenecks and risk monitoring and mitigation at project level.

Hardware

WinNT 2000, UNIX, Windows 2000

Operating System

Windows XP/2000, UNIX

Special Software

Planview, InfoPath .

Work Location

Mumbai, India

July 2007 – Sep 2008

Company Name

TATA Consultancy Services

Client Name

Genworth Financials

Position

Team Lead/Developer

Period

July 2007 – Sep 2008

Project Description

New Business Tool (NBT) is a web application, which basically allows the licensed and authorized agents, to sell the LTC (Long Term Care) Insurance products to the customers. This allows the authorized agents to enter customer information, profile selection by questionnaire, creating accounts through registrations and different models using custodian.

Responsibilities

.

Coordinating with different testing/development teams for gap closure.

Project sign-off from customer and business stakeholders

Requirement Gathering

End to end Manual Testing

Communicate project status, obtain sign-off approval, produce project documentation, conduct project-planning workshop and assist with resource negotiation

Onsite-Offshore coordination

Peer review of deliverables

Change Management

Weekly Status Reporting

Attending Defect calls and providing updates

Hardware

WinNT 2000, UNIX, Windows 2000

Operating System

Windows XP/2000, UNIX

Special Software

VB.Net, C#, MS Power point, MS Office, Sharepoint, MS Excel

Work Location

Mumbai, India

Mar 2005 – July 2007

Company Name

n-Able solutions

Position

Devloper

Period

Mar 2005 -July 2007

Project Description

APG stands for Asia Pacific Group. It mainly deals with sales of their products and Pumps serves to anticipate, understand and respond to customers and market needs, providing real solutions in real time.

The Application provides the Company a medium for tracking their sales of individual Product in particular Region handled by different Distributors and reporting to Regional Manager, RD

Responsibilities

Requirement Gathering

Preparing low level Design.

Preparing GUI Interface

Programming

Conducted Code reviews.

Reviewing the user requirements and validating them.

Perform Peer reviews.

Interacting with Onsite team to understand Client’s requirement

Coordinated with Onsite giving daily status of the activities

Sent weekly status report and Tasks list

Testing the functionality

Hardware

WinNT 2000, UNIX, Windows 2000

Operating System

Windows XP/2000, UNIX

Special Software

VB.Net, C#, MS Power point, MS Office, Sharepoint, MS Excel

Work Location

Mumbai India

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