Administrative Assistant Customer Service
Resume:
Jennifer Hall
Crestwood, KY
*********-****@*******.***
Sponsorship required to work in the US
Work Experience
Residential Cleaning
Self employed - Crestwood, KY
January 2017 to Present
Cleaning clients homes to their satisfaction.
Office Administrator
Transamerica
May 2004 to October 2014
Cleaning
Self employed
January 2000 to March 2004
Education
High school or equivalent
Eminence High School
Some college
Jefferson Community and Technical College
Skills
• Excel (9 years)
• Multi-Line Phone System (9 years)
• Customer Service (10+ years)
• Problem Resolution (10+ years)
• Conflict Resolution (9 years)
• Training (9 years)
• Residential Cleaning
• Front Desk
Certifications and Licenses
Driver's License
Assessments
Attention to Detail — Highly Proficient
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Administrative Assistant/Receptionist — Proficient September 2020
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Data Entry: Accuracy — Proficient
September 2020
Entering data quickly and accurately
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Scheduling — Proficient
March 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Medical receptionist skills — Highly Proficient
April 2021
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Customer focus & orientation — Expert
May 2021
Responding to customer situations with sensitivity Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Very motivated, energetic with positive attitude. Love working with children and as a team player. Eager to always learn new things and be a positive influence in the workplace
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