Customer Service Set Up
Resume:
Dana Bilyk
Contact
GA, 31326
*********@*****.***
Objective
I am seeking a position focusing on customer care and office management. I am a dedicated people person who wants to use my skills in time management, the ability to work well under pressure and meet deadlines while using both traditional and modern approaches to enhance any projects I may be involved in. I am well versed in both software and hardware, as well as running offices such as scheduling and payroll.
Education
St. Marys High School, Jersey
City, New Jersey May 2001
Graduated
The Chubb Institute Jersey City,
New Jersey
Certified Network Technician
June 2002 Graduated
I am a certified Network
Technician focused on building
and repairing internal networks.
Hudson County Community
College Jersey City, New Jersey
College Studied criminal justice
for 1 year from September 2002-
June 2003
Experience
Dubin Glass
Irvington, New Jersey
Office Manager
Dec 2018 – present
Worked in customer service in the auto glass industry, set up accounts, did inventory, managed monthly statements, schedules, payroll, and other office duties.
T&L Transportation Edison New Jersey
Transportation
Aug 2016 – Jan. 2017
Transported patients to and from doctor appointments, hospitals, physical therapy, and dialysis centers.
United Airlines, Newark, New Jersey
Airport Sales Agent
May 2007 – May 2016.
Worked in customer service in the travel industry. Dealt with time management in high stress situations, schedules, and customers. Amb-U-Car, Jersey City, New Jersey
Transportation April 2004 - September 2005
Transported patients to and from doctor appointments, hospitals, and dialysis centers
Key Skills
Project Management
Budget Management
Customer Service
Time Management
Payroll
Accounting
Communication
I’ve dealt with customers on a daily basis. I’ve set up new accounts, and continued servicing existing accounts. I’ve set schedules as a dispatcher having constant communication with drivers and account holders. I’ve worked for a major airline for 10 years communicating between Operations, ground crews, inflight services, catering as well as passengers in high stressful situations.
Reference
Available upon request
Contact this candidate