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Customer Service Nursing Home

Location:
Nairobi, Nairobi County, Kenya
Posted:
July 03, 2023

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Resume:

CURRICULUM VITAE

PERSONAL INFORMATION

Name : Nimo Hassan Maalim

Place/Date of Birth : Isiolo, 1994

Gender : Female

Marital Status : married

Nationality : KENYAN

ID NO. : 35343651

Passport No. : A1514801

Language : English, Kiswahili, Somali and Borana

EDUCATION BACKGROUND

Dec 2020 to date : University of Nairobi; diploma in business management

Feb 2019 – Aug 2019 : University of Nairobi; certificate in purchasing and supply

Aug 2015 – Sep 2016 : Technical Institute, Certificate of Pharmaceutical Technology

May 2010 - Aug 2010 : Horizon’s Technology, Certificate in Computer Application

Feb 2011 - Sep 2014 : Mandera East Private, Kenya Certificate of Secondary

Education (Grade Obtained C MINUS)

Jan 2003 - Sep 2010 : St. Kizito Primary School, Kenya Certificate of Secondary School

SKILLS ACQUIRED

Good organizational and teamwork skills acquired through group projects and working in a team.

Career aspiration

To secure position in your organization

Personal attributes

Motivated and responsible.

Self-confident.

Good interpersonal skill

Good oral and written skills

Organized and dependable

CAREER OBJECTIVRES

To work as an active self-driven and self-oriented team player in an organization.

To participate in development organization whenever necessary.

To harness and explore my potential in seeking to develop the academic knowledge I have gained in education as stepping- stone towards being the best I can be in what I do

Ambition

Seeking to work in a challenging position that will adequately utilize my professional knowledge and develop my career within a solid progressive organization that promotes self-innovative culture and offers an opportunity for the development of my creative skills as well as performance base advancement

WORK EXPERIENCE

MADINA NURSING HOME

Worked as full time pharmacy technician

Completes pharmacy operational requirements by organizing and directing technicians' work flow; verifying their preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections. Contributes to team effort by accomplishing related results as needed.

EMARATE HOSPITAL AS AN INTERN

Prepares medications by reviewing and interpreting physician orders; detecting therapeutic incompatibilities.

Dispenses medications by compounding, packaging, and labeling pharmaceuticals.

Controls medications by monitoring drug therapies; advising interventions.

Provides pharmacological information by answering questions and requests of health care professionals; counseling patients on drug therapies.

Develops hospital staff's pharmacological knowledge by participating in clinical programs; training pharmacy staff, students, interns, externs, residents, and health care professionals.

Complies with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the food and drug administration by monitoring nursing unit inspections; maintaining records for controlled substances; removing outdated and damaged drugs from the pharmacy inventory; supervising the work results of support personnel; maintaining current registration; studying existing and new legislation; anticipating legislation; advising management when needed.

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Protects patients and technicians by adhering to infection- control protocols.

Maintains pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

SUPER DRUG NURSING HOME AS A CASHIER

Reconcile cash register at the end of the shift.

Ensure the appearance of the store meets the requirements of the corporate office and is favorable to the customer, including all housekeeping tasks.

Stock store shelves with merchandise when it is delivered to the store.

Help with the works of the One-hour Photo department.

Build displays of merchandise.

Complete inventory counts.

Order merchandise.

Put up signs that will identify items on sale in weekly or monthly advertisements and take down the signage when such sale is over.

Assist with changes and price markdowns for merchandise on the shelves.

Check whether the patient NHIF card or other medical cover card is updated

Provide excellent customer service.

Answer customer inquiries.

Resolve customer complaints.

HOBBIES

Reading novels, newspapers and magazines

Traveling, watching nature documentaries and investigative movies series

Doing humanitarian works and community service

Making new friend

REFEREES

Mr. Shaaban Ibrahim Hussein

Managing Director at Ndege Virtual Brain

Email: adx10e@r.postjobfree.com

Mobile No: +254*********

Dr. Kerow

Managing Director at Emarat Hospital

Mobile No: +254*********

Dr. Ibrahim

Doctor at Supper Drug Nursing Home

Mobile No: +254*********

Rabic director at Madina nursing home

Tel no: 072*******



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