Madhuri Bhambhani

**** ****** ** ***** #716-***-****

McKinney TX 75070 adx0z8@r.postjobfree.com

Visa Status:

U.S. Citizen authorized to work for any employer in United States.

Summary:

Bachelors in Computer Science & Engineering from University of Texas at Arlington with a GPA of 3.67 on scale of 4.0 Graduated: May 2006

15+ years of experience in the field of IT with 4 years as a QA Lead for Energy based company, 1 year as Sr QA Analyst for web based- application testing, 2 years as Sr. Quality Assurance for Claims Processing platform of health industry, 2+ years of focus on Quality Assurance for Energy Trade & Risk Management (ETRM) software application and 2+ years of experience in software development/testing of Court & Justice software application

Almost a year PEGA application tester

SQA Lead who mentored 12 QA, including directing and validating the work of less experienced QA testers, assisting junior QA members by mentoring or training to develop their skills, assisting with the gathering of test plan to assess progress and quality, reporting status of assigned work and performing other tasks as necessary.

Partner with Development and PMO to design an SDLC process that meets the organization’s needs for Agile and Waterfall methodologies.

Mentor, coach, and provide guidance to the QA team to implement test strategies, automation, and test solutions.

More than 12 years providing technical expertise to implement quality products in the Energy, Law, Retail Software, and Health Care industries.

Accountable for end to end Quality Assurance for large scale complex projects in an integrated environment of over 20 applications, ensuring traceability of the design, solution, and test cases to validate the final solution is in accordance with the requirements.

Interviewed, hired, performed annual reviews, performance reviews and lead team of 12 QAs

In depth knowledge of Software Development Life Cycle including Agile & Waterfall methodologies.

Strong working knowledge of Functional, Integration, Performance, and Regression testing.

Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating application and Documentation based on standards for Software Development

Proficient in all cycles of test life cycle from test planning to defect tracking and managing defect lifecycle.

Extensive experience in coordinating testing efforts, responsible for test deliverables, status reporting to management, issue escalations, and writing release notes.

Have good domain knowledge of energy industry, particularly, energy trading, account settlements, physical movements of commodities and energy risk management.

Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.

Excellent communication and presentation skills, self-starter, quick learner and outstanding team player

Education

The University of Texas at Arlington, Arlington, Texas

Bachelors in Computer Science & Engineering, Graduated May 2006 GPA 3.67 out of 4.0

Math Minor

Technical Skills:

Programming Languages: C, C++,C#, Visual Basic, ASP.NET,VB Script, JAVA, SQL, HTML

Database: Oracle, MS Access, MS SQL Server

Scripting Languages: XML, XSLT

Operating Systems: MS Windows 95/98/2000/2007/Vista/XP, MS DOS 6x, UNIX

Software Packages: MS Office, MS Visio, JIRA, Rational Rose, MS TFS 2010, MS TFS, Rally

Modeling Environments:, Agile, Waterfall methodology

Development Environment: NETBEANS, Dev C++, MATLAB, Eclipse, Visual Studio

Automation tools: Selenium, Testify, Accelq

Professional Experience:

Software consultant – Self-employed (05/2022 – Present)

Bobcat tech, Mckinney TX

Designed and created requirements for the company website

Recruited team for development, sales, and marketing

Tested and approved website layout, social media pages, periodical marketing posts

Interacted with clients to gather requirements and needs. Provides business solutions based on clients’ needs and requirements.

Developed and managing offshore team for development, marketing and sales.

VP QA Pega TSO Analyst IV – contractor

Frontier Communications, Allen TX (11/2021 – 04/2022)

Responsible for automating test cases using Accelq platform/run test cases and report defects

Responsible for identifying and designing test cases/test plan for regression test suite to be automated

Broke down detailed test plans for automation and distributed among the team

Understand business functionality and identify addition test cases

Participate in daily status meetings and provide status for the team

Link between onshore counterpart and offshore teams

Ran end-to-end tests for integration testing ensuring functionality flows appropriately between the systems

Acting lead for offshore team, manage daily activities performed by the team and distribute tasks amongst

Assist less experienced peers with PEGA testing

VP QA Pega TSO Analyst III – contractor

Frontier Communications, Allen TX (12/2018- 10/2019)

Responsible for automating test cases using Accelq platform/run test cases and report defects

Responsible for identifying and designing test cases/test plan for regression test suite to be automated

Broke down detailed test plans for automation and distributed among the team

Understand business functionality and identify addition test cases

Participate in daily status meetings and provide status for the team

Link between onshore counterpart and offshore teams

Ran end-to-end tests for integration testing ensuring functionality flows appropriately between the systems

Acting lead for offshore team, manage daily activities performed by the team and distribute tasks amongst

Assist less experienced peers with PEGA testing

Automation QA Engineer Consultant (03/2018 – 11/2018)

Volunteer – Lachmi PLLC

Verified end to end functionality using selenium web driver using java test for web application

Created regression test suite in selenium to be ran after every build, executed regression test as per demand and reported results to development team

Worked closely with developers and business to analyze test strategy and designed test plan

Verified transactions in back end using SQL statements

Set up test data and executed test for new functionalities and enhancements

Responsible for any defect encountered in production for hot fix

Sr. QA Analyst at File & Serve Irving, TX (09/2017 – 03/2018)

Used Soap UI (using postman) and Load UI to facilitate component level testing to identify defects early in the process and reduce rework.

Enhanced and executed automated regression test suits using selenium and Java Junit framework in Eclipse IDE

Focus on understanding project requirements to identify and mitigate risks.

Create, maintain, and execute test plans and test cases against FSX software platforms

Implement, enforce, and continuously improve the QA methodology

Create and maintain documentation pertaining to test efforts

Defect tracking, API testing, Soap UI using postman

Intense DB testing using SQL and MS Azure

Helped automation team with regression test scripts in Selenium

Created manual and automated tests covering the functionality under test. Maintained and used to verify previous functionality continues to work as designed.

Performed integration and regression testing in a deployment environment to verify the delivered implementation meets the given requirements.

Provided testing support to Business Analysts and Operations during UAT

Strong bias for action and passion for taking initiative, accepting personal responsibility to deliver on commitments, having courage to raise issues, and proactively working to resolve issues and remove barriers in a timely manner.

QA Lead at Ambit Energy Dallas, TX (08/2014-12/2015)

Managed multiple projects, interacting with business customers, understanding requirements, creating test documentation, and performing system, integration, and regression testing.

Interviewed, hired and Lead team of 12+ QA including contractors from multiple vendors

Responsible for performance reviews, annual reviews and monthly performance analysis for each QA

Responsible for review/QA of test scenarios, cases & scripts, managing execution of all integration test scripts, also daily summary reports of team members

Reported on project progress and communicate relevant information to senior leadership through daily status reports via email and weekly presentations.

Developed Test Strategy, Test Plans, resource plans and project schedules using MS Project.

Responsible for writing SQL queries, Excel macros and Excel pivots and graphs to extract data to support project quality and trending metrics to inform risk analysis and decision making.

Conducted extensive data analysis/verification by writing and executing complex SQL queries in SQL 2008

Assisted in ensuring defect management guidelines are followed and contributed to the development of test strategies and approaches.

Coordinated of user acceptance testing of final IT infrastructure and software development deliverables through TFS/Excel

QA Analyst III at Ambit Energy Dallas, TX (01/2014-08/2014)

Worked extensively in agile environment, Attended backlog grooming sessions with business, daily scrum meetings and sprint planning with project team

Based on the user stories identified for the sprint, Created Test Scenarios, conducted walkthrough with the development team, created test plan and test cases/test scripts.

Assigned tasks and trained new members on the team.

Extensively worked on complete QA life cycle from writing test scenarios, writing and executing test cases, identifying and logging defects using Rally, TFS.

Independently provided Estimation on projects and hotfix

Involved in ETE testing to provide UAT to business, and to support post production releases

Created Traceability matrix between requirements and test cases

Extensively worked on testing different web applications on different web browsers including IE, Firefox, Chrome and Safari.

Performed API Testing to validate data flow between Ambit and allied warranty application

Worked on Soap UI

Performed various Business Requirements and Functional Requirements walkthroughs with Development, dba, test tool developers to make sure the whole team has a good understanding of the application to be developed/modified

Actively involved in the Post Production support and assisted users with production issues

Worked on Visual studio for creating test suites, managing test case under user story, creation of bugs, for queries, export queries to excel sheet, to find backlog item to do planning of test scenario.

Acted as SME for multiple projects

Acted as a Team Lead when Lead was out

Participated in Design meetings with Tech Designers to Understand and design of new system

Participated in Meetings with Lead Developer to understand the development plan for a given project and integrations between APIs

Wrote complex SQL queries for regression test, functionality test and performance test

Wrote Help/How to documents for internal use

Sr.QA Analyst Contractor at NCR Fort Worth, TX (03/2013-12/2013)

Developed test plans and test cases that validate customer requirements are met

Confirmed reports and managed defects. Set up and maintained test environments

Created and maintained documentation of testing results and other feature sets

Prepared task estimates and provided input into work plans for assigned projects

Worked independently as well as with the team

Communicated effectively, worked closely with internal and external resources · Responsible for communicating test and general status

Identify testing risks and propose solutions to mitigate

Provided escalations in a timely manner and through the appropriate channels

Established and maintained strong working relationships with cross functional team members

Provided input into evolving Quality processes

QA Analyst Contractor at Gamestop.com Grapevine, TX (10/2012-03/2013)

Create and execute test plans that incorporate test conditions and test cases that deliver expected results.

Incorporate a thorough understanding of business requirements, functional specifications, and technical designs into testing system solutions.

Create and/or collect metrics for each project, and provide consistent and quality status reporting.

Create and/or collect all required documentation and ensure that standard project deliverables are updated

Ensure testing work is completed within the boundaries of the project’s scope, schedule and budget.

Adhere to established testing methodology and effectively leverage tools that support the methodology; identify and evaluate automated testing tool

Sr. Quality Assurance Analyst at Meritain Health (Acquired by Aetna Health, Buffalo NY (2010-2012)

Managed documentations including Team Minutes, Design Documents, BRD, deliverables, etc.

Involved in testing and validation of migration project for several claims processing applications into one main application for claims processing

Used Microsoft tool Team Foundation Server 2010 for life cycle management of the project

Design and implement testing processes and SQA methodologies necessary to deliver scalable, maintainable, and defect-free system(s) in an on-time and cost effective manner

Report significant defects and track all defects and project issues

Write test plans that enforce the acceptance criteria of features, and includes testing requirements and potential risks and mitigation plans.

Designed and execute Non Functional Test Cases as per PRQC. Create and maintain Test Data required for validation in the QA envs. Responsible for overall execution of all phases of testing as prescribed by Project Manager (Functional, System Test, Prod. Rls) for project/product.

Develop and maintain test plans/cases. Provide Test estimates during sprints and also perform test impact analysis based on code changes.

Analyze and fill test coverage gaps, Automate test cases.

Report issues found in a timely manner and help identify the root cause Help triage automated build and regression issues

Held training for junior QA team members and created process guidelines.

Provide QA status to project team and management.

Provide guidance and mentor junior QA team members

Quality Assurance Analyst II at Allegro Development, Dallas TX (2007-2010)

Tested Software and performed analysis to ensure software products meet design specifications and are within total quality management limits and standards.

Developed and applied customized test procedures for release versions.

Communicated effectively and proactively with product managers, product developers, customer support and services consultants on software and testing resolutions.

Assisted and trained less experienced peers.

Took over responsibilities of QA Sys Admin in their absence, where the responsibilities included of backing up of DB nightly, maintaining QA DB with latest code compiles.

Reviewed code with Developer for Defect corrections and analyzed the impact on the existing software.

Involved in integration testing to check whether the application is fully integrated with existing applications, business systems and database

Tested data integrity by writing queries using MS SQL

Software Developer at Tyler Technologies, Plano TX (2006-2007)

Performed maintenance coding on existing Tyler systems applications

Analyzed and troubleshoot existing program code to isolate and correct errors

Provided technical support to the support team in order to troubleshoot end-user application problems

Performed code enhancement to existing Tyler system applications according to specifications provided by senior developer

Participated in new application development by coding system features according to design document provided by business analyst

Created technical specifications and design documents for minor features according to software requirements specifications

Produced internal developer-level documentation as required

Created test cases to test developed projects by peers

Performed testing before and after migration of all new code

Personal Skills:

Effective communication with team members, clients and management to ensure that project expectations are understood, met, and exceeded.

Ability to be flexible to respond to changing priorities and work under pressure.

Exceptional ability to work in a diverse team environment to create quality products.

Honors and Awards:

Dean’s honor list, fall 2002 – spring 2006

University Scholars Member, UTA 2005

Treasurer of UPE, Active Member, TAU Beta PI, and Alpha Chi, UTA 2004 – 2006

Active Member of SWE, IEEE, and NSBE, UTA 2003 – 2006

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