Customer Service Representative
Resume:
Marjoni Hymes
Richmond, VA *****
****************@*****.***
Work Experience
Customer Service Representative
Sentara Healthcare - Richmond, VA
November 2022 to Present
• Assisted customers with a warm and professional attitude
• Processed customer transactions
• Handled emails, inbound calls, and outbound calls Customer Service Representative
Elevance Health - Henrico County, VA
July 2022 to September 2022
• Managed client records
• Set up client appointments
• Performed customer service surveys
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from clients
Cashier
Taco Bell - Glen Allen, VA
October 2017 to August 2022
A service champion is the person who handles the money and talks to the customer. If you do front register your responsible for keeping the lobby and bathrooms clean. If you do the window you have to run headset and make drinks and sometimes you will also have to take cash and hand out the food. Customer Service Representative
Teleperformance - Richmond, VA
January 2022 to June 2022
• Managed customer accounts
• Greeted customers
• Resolved customer issues
• Assisted customers via live chat
• Responded to inquiries and issues
Retail Sales Associate
Nordstrom - Henrico County, VA
November 2019 to March 2020
By using their expertise and sense of style, Nordstrom sales associates provide excellent customer service skills to hundreds of shoppers every day. To keep the sales floor neat and orderly, sales associates often rearrange and organize shelves and racks, lay out new products, and build merchandise displays. Education
High school diploma
Godwin High School - Henrico, VA
September 2016 to June 2019
Skills
• Retail Sales
• Sales
• Cash Handling
• Customer Service
• Cashiering
• Merchandising
• Typing
• Technical Support
• Account Management
• Live Chat
• Cold Calling
• Active Directory
• Operating Systems
• Microsoft Windows
• Microsoft Windows Server
Certifications and Licenses
customer support
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