Team Member Shift Manager

Rogers, AR ***** 479-***-**** **********@*****.***

COURTNEY FIELDS

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

PROFESSIONAL

SUMMARY

SKILLS ● Accurate Money Handling

● Schedule Management

● Social Perceptiveness

● Guest Relations

Negotiation and Conflict

Resolution

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● Operations Management

SHIFT MANAGER 10/2021 to Current

Walgreens, 1722 W Walnut ST Rogers, AR 72756

PROJECT COORDINATOR 09/2019 to 03/2021

Pella Windows And Doors, Bentonville, AR

WORK HISTORY

● Trained and mentored new employees to maximize team performance. Kept employees operating productively and working on task to meet business and customer needs.

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Supervised employees and oversaw quality compliance with company standards for food and services.

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● Excelled in every store position and regularly backed up front-line staff.

● Tracked receipts, employee hours, and inventory movements. Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

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● Collaborated with other leaders and executives to direct workflow and support operations.

● Troubleshot equipment to reduce service calls and downtime.

● Managed staff hiring, training and supervision.

● Kept projects on schedule by managing deadlines and adjusting workflows. Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

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Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

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● Maintained database and spreadsheets with accurate inventory and status.

● Created job files for each project and maintained current data in each file.

● Kept corporate and client information confidential, adhering to data safety measures.

● Photocopied, distributed and emailed documents to project managers. Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.

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Tracked project and team member performance closely to quickly intervene in mistakes or delays.

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PERSONAL ASSISTANT 11/2015 to 05/2019

David Vega Campbell Bonding/salon Azteca, Rogers, AR

● Sourced, vetted and managed vendors needed to accomplish project goals. Oversaw personal and professional calendars and coordinated appointments for future events.

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● Maintained appropriate filing of personal and professional documentation. Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.

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Responded to emails and other correspondence to facilitate communication and enhance business processes.

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● Displayed absolute discretion at handling confidential information. Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

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Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.

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● Attended meetings, took notes and tracked action items.

● Kept detailed track of household and maintenance inventory and schedules.

● Handled incoming mail, bills and invoices and completed appropriate actions. NorthWest Arkansas Community College, Bentonville, AR Accounting Fundamentals I And II, Accounting

EDUCATION

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