Tracey J. Coyle

978-***-****

Nashua, NH *****

adx0wo@r.postjobfree.com

Job Seeker:

A resourceful, dependable, operational professional with 20+ years of experience coordinating various administration support roles who enjoys working in the customer service arena while achieving company objectives

Strengths:

●Ability to set priorities, am self-disciplined, consistent, and uphold a solid work ethic

●Organized, communicative, working knowledge of MS Office 365, and easily adapts to new applications

Experience:

Cardinal Health, Bedford, MA - Medical Supply Chain Segment Nov 2002 – May 2023

Administrative Assistant II reported to Operations Manager

Office Management Tasks: facility’s procurement, AP invoicing, security badge administration, training administration, maintenance work orders, overseeing janitorial services, maintained office equipment, and event management

Company Programs:

●SAP/Ariba contractor invoicing and creating purchase orders alongside BuyNow e-purchasing

●CONCUR: travel coordinator and expense/P-card reconciliation

●ONGUARD: security monitoring system with badge administration

●INTELEX database: EH&S / QRA compliance: First Aid, Near Miss, audit prep, municipal licensing adherence

●COMPLIANCEWIRE: administers the facility's training programs

●KRONOS: timekeeper to add/remove contracted personnel

●Human Resource Site Champion:

•Onboarding - new hire orientation; alongside facility training administration

•Stay Well Health Clinics Coordinator

•Corporate recruitment resources; I9, drug screen, etc.

Warehouse Operations Tasks:

●Customer Service rush orders or PODs via CRM portal, MS Teams, emails, and telephone

●Sequencing: AIMS process to match shuttle routes from NY

●Scheduling Inbound: vendor supply receiving trucks

●Coordinated and invoiced contractors: MHE equipment, maintenance, infrastructure upgrades, and municipalities

Technical Operations Tasks worked with Region IT Teams

●TRS: training room supervisor is the corporate liaison to the facility for various technology support

●Desktop imaging, maintained peripherals, equipment upgrades, and installed software programs

●A resource to coordinate infrastructure technology upgrades and equipment upgrades

●Peripherals: implement, configure, and maintain office and warehouse equipment

●Maintained asset tracking system of technology equipment

Executive Assistant supported tasks: reported to Ambulatory Care’s VP of National Sales – 8 years

Coordinated the Ambulatory Care Sales Segment

●Report Management on Deadline: Highlights, Pipelines, and Scorecards

●Meeting logistics: QBRs and yearly kickoffs encompassed Directors, Customers, and Manufacturing Vendors

●Upkept organizational charts, calendars, and processed expenses

Sales Support:

●RFP: worked alongside Directors in compiling data from various resources for new business proposals

●Created: Region’s Ambulatory Care Sales Web Page

●Quality Working Team: a weekly review with the VP, RDs, Ops/Trans, Reps, and Customers

●Customer engagement: tracked metrics on customers’ feedback to monitor results and progress

●A reliable source of communication

Education:

Middlesex Community College, Lowell, MA – AS in Office Administration Spring 2003

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