Customer Service Data Entry
Resume:
Kari High
Administrative Assistant
Philadelphia, PA 19148
adx0wl@r.postjobfree.com
Self-motivated, offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive bookkeeping and clerical knowledge. Authorized to work in the US for any employer
Work Experience
Paralegal/Legal Assistant
Spear, Greenfield, Richman - Philadelphia, PA
August 2018 to October 2019
• Conducting fact investigation and analysis
• Participating in client interviews
• Interviewing witnesses, including obtaining affidavits and written statements
• Analyzing documentary evidence
• Participating in formulation of discovery plan and drafting discovery requests
• Conducting legal research related to pleading and motion preparation
• Preparing witness files
• Organizing and analyzing documents, including medical records
• Preparing demonstration exhibits, pretrial notebooks, and other pretrial documents
• Preparing trial subpoenas and coordinating scheduling of witnesses
• Drafting settlement agreements
• Drafting motions and stipulations for dismissal
• Effectuating Service
Air Export Agent
Expeditors International
October 2013 to January 2017
Booking pickups
● Customer service
● Document processing
● Ensures all data is on documents that the TSA requires
● Arranges booking with airlines
● Setting up shipments
● Tracking shipments
● Billing
Billing Operator
Rothman Institute
November 2010 to October 2013
Answering inbound patient calls about bills
● Filing Answering messages on the billing line
● Looking up statement and balances for patient
● Taking patient payment via phone
● Taking lawyers calls
● Printing out itemized bills for attorneys
● Correcting Billing Errors in patients account
● Collecting patient deductibles
Sale Assistant
Wachovia Securities
September 2008 to April 2009
Mailing statements Filing
● Answering inbound customer service calls
● Looking up statements for clients
● Putting packets together for potential clients
● Taking messages
● Setting up appointments for meetings.
Option Analyst II
Philadelphia Stock Exchange
November 2007 to August 2008
Wrote and update procedures
● Analyzed floor broker, market maker, and specialist firms report for violations
● Wrote referrals for investigation
● Prepared fines for violations Interviewed floor brokers, market maker, and specialist in response to violations
● Prepared states daily and quarterly
● Prepared Documents for the SEC, internal audits and supervisory reviews. Options Analyst I
Philadelphia Stock Exchange
August 2007 to November 2007
Wrote and update procedures
● Analyzed floor broker, market maker, and specialist firms report for violations Wrote referrals for investigation
● Prepared fines for violations Interviewed floor brokers, market maker, and specialist in response to violations
● Prepared states daily and quarterly
● Prepared Documents for the SEC, internal audits and supervisory reviews. Data Entry
Philadelphia Stock Exchange
August 2001 to November 2007
- August 2001- November 2007
● Filed and archived rule filings, violation reports, referrals and fines
● Maintained Database for new options, stocks and members names addresses and phone numbers
● Ordered supplies
● Updated spread sheets
● Printed out violation reports Data Entry.
Education
Some college
Skills
• Administrative Assistant (7 years)
• Billing (5 years)
• Clerical (10+ years)
• Microsoft Word (10+ years)
• Organizational Skills
• Outlook (10+ years)
• Receptionist (7 years)
• Time Management
• Scheduling
• Medical Terminology (3 years)
• Powerpoint
• Legal Drafting (1 year)
• Legal Research (1 year)
• Personal Assistant Experience (7 years)
• Internal Audits (7 years)
• Adobe Acrobat
• Medical Records (3 years)
• Microsoft Office (10+ years)
• Communication skills
• Cashiering
• Customer service
• Microsoft Excel
• Data entry
• Microsoft Powerpoint
• Computer skills
• Typing
• Microsoft Outlook
• Writing skills
• English
• Phone etiquette
Certifications and Licenses
Driver's License
Assessments
Work style: Conscientiousness — Highly Proficient
August 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service fit — Proficient
October 2019
Measures the traits that are important for high-quality customer service. Full results: Proficient
Protecting patient privacy — Highly Proficient
April 2022
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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