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Information Technology Maintenance Technician

Location:
Newport News, VA, 23608
Posted:
July 01, 2023

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Resume:

Nikkia Slade

757-***-****

adx0wh@r.postjobfree.com

Summary

Remote work preferred. I am a highly motivated and experienced Compliance Officer with 4 years of experience in continuous monitoring and security operations. I am skilled in risk assessment, threat analysis, incidence report, Vulnerability assessment, and compliance monitoring. Adept at implementing and maintaining security controls and policies that mitigate risks and ensure compliance with regulatory requirements. Certifications

CompTIA Security+ CE

CompTIA Advanced Security Practitioner (CASP+)

Education

George Mason University- BS; Sports Management

Work experience

ISSO

IBM, United States Oct 2020 - Present

• Analyzes applications to demonstrate compliance with applicable state and federal policies, and write policies where gaps existed to meet audit requirements.

• Communicates with global developers rapidly analyzed requirements and collaborated with clients to achieve consensus on proper implementation of solutions.

• Manages and ensures 100% remediation of 50+ POAMs activities, significantly reducing security risks.

• Interprets and updates 120 STIG checklist or SCC reports, resulting in a 20% decrease in non-compliance findings.

• Assists in implementation plans and updates as guidance and threats change.

• Collaborates with SOC, TDM, SDM, and clients to remediate findings for 4 projects, achieving a 15% reduction in outstanding security vulnerabilities.

• Process artifacts required to obtain and maintain ATO for information systems.

• Increase frequency of vulnerability and compliance reporting and improve security metrics to measure success more effectively.

• Use ServiceNow to document and manage problems and work requests and their respective resolutions and circumvention’s.

• Performs DISA STIG implementation assessments on 70+ IT applications and platforms, ensuring 95% compliance with security requirements.

• Supports security-related customer milestones and assessments for 3+ clients, resulting in a 10% increase in customer satisfaction ratings.

Cyber Defense Specialist

Knight Federal, United States July 2020 – Oct 2020

• Implemented of proactive and reactive security measures to ensure operational availability to the JTEN and information flow of mission critical applications

• Provided direct support to the warfighter training events by identifying rule sets for firewalls, intrusion detection, and monitoring systems on the network.

• Analyzed security log files, IDS data, firewall data, etc.

• Produced network security configurations status reports

• Ensured all issues are logged and documented.

PSO

Falconwood INC, United States Aug 2019- June 2020

• Analyzed and processed artifacts to obtain/maintain Authority to Operate (ATO) for information systems. Developed and implemented streamlined processes for artifacts analysis and processing, resulting in a 15% increase in efficiency.

• Conducted quality assurance reviews and RMF checkpoint and collaboration activities for required content in all packages in A&A process.

• Conducted risk assessments, recommended application designs, and collaborated in teams of technical and non-technical experts.

• Maintained a real-time status of all supporting commands' authorization packages

• Reviewed ACAS scans ensured compliance of Information Technology Security Policies and utilized vulnerability tools. Improved compliance with Information Technology Security Policies 25% through effectively used of vulnerability tools.

• Prepared security reports and verified/validated required DoD RMF documentation and artifacts.

• Required to use the automated RMF A&A tools, such as Enterprise Mission Assurance Support Service (eMASS), to complete and document DoD compliant RMF A&A activities. Nuclear Aircraft Carrier Technician

Huntington Ingalls Shipbuilding, United States Mar 2011 - Aug 2019

• Disassembled reactor heads, remove spent nuclear material, install new nuclear material, and reassemble reactor heads while working to extreme details. Installed new nuclear material with a 15% reduction in errors compared to previous years.

• Employed layout principle and a variety of precision measurement instruments in the assessment, planning, and execution of high-risk crane lifts and refueling jobs. Reduced the risk of accidents during crane lifts and refueling jobs by 15% by employing strict safety protocols.

• Investigated problems and developed disposition and corrective actions for recurring discrepancies in the form of monitor logs and radiological deficiency reports.

• Lead maintenance technician, in-charge of the maintenance, troubleshooting and repairs of all electrical, pneumatic, and hydraulically operated equipment throughout the ship.

• Performed audits of maintenance work on reactor plant controlled material and internal audits of refueling processes.

• Reviewed, analyzed, and reported on quality discrepancies related to assembly, process, mechanical, and nuclear refueling systems with routine preventive maintenance.

• Tasked with thoroughly and efficiently documenting findings, determine acceptable corrections according to Company and/or Customer policies, specifications, or any other governing documents, and provided recommendations as needed.

• Worked with hundreds of others as part of a team, which includes giving and receiving feedback, assisting others in the completion of tasks; possess interpersonal, listening, and participation skills. Worked effectively with 50+ of team members within 8 years. Developed and implemented team-building activities that improved teamwork and communication by 20%.

Help Desk Technician

NCO Financial Systems, United States Jan 2008 - Mar 2011

• Coordinated with other departments to ensure timely input of metrics into appropriate systems for reporting purposes.

• Ensured proper handling of incoming and outgoing mail and directed to appropriate sources.

• Performed clerical functions such as posting and recording information, sorting, and filing various types of documents, records, and correspondence.

• Proficient in active directory functions such as resetting user’s passwords, implement handling of incoming and outgoing mail and routes mail to appropriate sources.

• Provided prompt resolution to customer inquiries by providing appropriate and accurate information.

• Served as the initial point of contact for trouble-shooting hardware/software PC and printer problems.

• Supported the continuous improvement and development of processing procedure documentation.

• Assisted office manager with administrative duties, including facility and general maintenance services.

• Traveled to the Philippines to train agents.

• Supported the continuous improvement and development of processing procedure documentation.

Key skills

Active DoD Secret Clearance

RMF knowledge

Vulnerability assessments

NIST 800/PCI DSS Assessment

Risk Assessment

Vulnerability Assessment

Nessus

eMASS

ServiceNow (SNOW) Ticketing Tool



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