Quetzal McGivney-García

**** ******* **., *******, ** 94607

530-***-****

adx0nc@r.postjobfree.com

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Skills Prospecting, cold calling, customer relationship management, schedule management, hiring, onboarding, training, team management, reverse logistics, customer service, sales, waitressing, customer service, food and alcohol handling. ㅡ

Experience Verkada / Associate Account Executive

JANUARY 2023 - PRESENT, SAN MATEO, CA

● Leveraged and demonstrated proficiency in ZoomInfo, Outreach, and Salesforce, to gather customer information making a daily average of 120+ calls a day to schedule product demos.

● Demonstrated product knowledge through customer demos of the entire product line and cloud platform, identifying pains to position free trials.

● Extensive weekly training of the sales process with weekly test-outs to demonstrate understanding.

● $300k in pipeline generated for Q1, sourced a $150k deal to close - $432k pipeline through Q2 2023. Larry Flynt’s Hustler Club / Cocktail Waitress

MAY 2022 - MAY 2023, SAN FRANCISCO, CA

● Served alcohol with excellent customer service while being mindful of state liquor laws.

● Was able to navigate the POS system quickly while taking on different tables and orders.

● Maintained a clean bar and dining area at all times.

● Assisted customers with their needs and was able to make recommendations when necessary. Starbucks / Manager

MAY 2021 - MAY 2022, SACRAMENTO, CA

● Increased revenue by 16% by implementing new strategies to bring in new customers and maintain regular customers.

● Managed with emotional intelligence that promoted the culture, values, and mission of Starbucks.

● Drove the implementation of company programs by developing action plans.

● Constantly reviewed store environment and key business indicators to identify problems, concerns, and opportunities for improvement.

● Received, delegated, and unpacked shipments.

Spag’s Bar & Grill / Hostess &Waitress

FEBRUARY 202O - MAY 2021, WILLIAMSTON, MI

● Was able to direct customers to a table based on our availability chart that I was responsible for updating.

● Maintained a clean entry at all times and bussed tables as necessary.

● Would step in as a bar-back at times during peak hours.

● Greeted customers with a smile and excellent customer service. ㅡ

Education Saint Mary’s College of California / Ethnic Studies SEPTEMBER 2018 - DECEMBER 2022, MORAGA, CA

Club Soccer (2018 - 2020)

Theatre Club (2021 - 2022)

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Continued

Learning

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Awards

Leadership Development & Rotational Programs - RippleMatch OCTOBER 2022 Emerging Leaders’ Summit - UC Merced & HACU MARCH 2022 Tech Intersections - WOC in Tech JANUARY 2020

Honor Society Member - MAY 2022