Marie Simms

adx0mp@r.postjobfree.com 224-***-****

PROFESSIONAL SUMMARY

Skilled call center representative with IT experience looking for new opportunites.

WORK EXPERIENCE

Freelance artist, Self employed June 2013 - Present

●Created different types of artwork, either to be sold to individuals,

● created artwork according to buyer’s preference.

●Own copyright to artwork created by me.

Windstream, Little Rock, AR August 2010 - April 2012

Technical support specialist

● Provide technical support for customers and management.

● Helping customers choose the best internet package for their home and business needs.

● Implement customer retention strategies.

EDUCATION

January 2001 -October 2005

College of Dupage, Glen Ellyn IL

Certificate in Criminal Justice

●Juvenile Justice, Constitutional Law, Corrections, Investigations.

●Interperatation of the law.

●Evidence collection.

Chicago Career Center, Chicago January 1990- June 1990

Travel agent certificate

●Operating various airline databases.

●Manual ticketing.

●Customer service.

OTHER EXPERIENCE

●Homemaking/Domestic.

●Care givin.g

●Assist in community outreach and development.

ADDITIONAL SKILLS

●Sales, Customer Service, Computer Technical Support, Microsoftword, Adobe, Excel, Data Entry, Patois Interpreter, Character Design.

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