Customer Service Sales Representative

Carleeta Strozier

*** ********* *** ** *** **B, Atlanta, GA 30316• 404-***-**** • ************@*****.***

Profile

Customer Service

Office Administration

Housekeeping/Janitorial

Retail Sale & Inventory Control

Excellent Communicator – verbal and written

Work Experience

Westin Hotel Atlanta, GA

Housekeeper Jan 2014-March 2015

Maintained the professional appearance of the hotel by cleaning 19 rooms daily

Conducted inspections on hotel rooms to ensure they met company sanitation standards

Responded to guest requests in an efficient manner to ensure premium customer service was received

Made sure rooms were stocked with customer amenities and accommodated special guest requests

Changed bed linens and made beds following the proper guidelines set forth by the company

Airserv Corporation (Contract for Delta Airlines) East Point, GA

Customer Service Assistant Jul 2011-Jul 2013

Assisted passengers with flight departure and arrival times, terminal location and general airport information

Organized customer baggage and helped customers locate lost belongings

Provided assistance to special needs customers as requested

World Fashion Beauty Supply College Park, GA

Sales Representative Aug 2008-Sep 2009

Professionally greeted customers, informed them of the daily specials, and assisted with locating and selecting merchandise

Operated cash register to complete all financial transactions for customers

Assisted in the preparation and completion of inventory

Arranged floor displays, signs and other store marketing structures

Georgia State Board of Pardons and Paroles Atlanta, GA

Data Clerk Jun 2006-Jul 2006

Greeted visitors and employees entering the building then directed or escorted them to specific destinations

Organized documentation for individual parole board hearings

Performed administrative support tasks such as proofreading, transcribing, and editing documents

Maintained the mailroom making sure all staff members received mail in prompt and orderly fashion

Filed and maintained client records

Education

Gordon College Barnesville, GA

Nursing, 30 credits completed 2007

Banneker High School College Park, GA

Diploma 2006

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