Customer Service Representative

Mecca I. John

**** ****** ** ** ******* GA *****

609-***-**** adx0mh@r.postjobfree.com

Customer Service Representative

Respectful Courteous Organized Individual

Customer Service Representative, Sales Associate, & Cashier Support Skills

● Answers customer’s inquiries regarding all products and services available for consumer purchase.

● Assists customers in the location and selection of store merchandise.

● Handles financial transactions for customers on a daily basis.

● Interacts with the organizational staff, management, clients, and vendors with courteous and professional demeanor at all times.

● Executes tasks as instructed paying attention to every detail. Experience

Uber Eats Driver 2020-Current

Paul Mitchell Academy Hackensack, NJ

Cosmetology Licensing program (Graduated class of 2021) RR Donnelley West Caldwell, New Jersey

Pressure Sealer 2017- 2020

● Process all documents coming in and out of the warehouse in a timely fashion including state documents and separate projects.

● Assure that all documents are sealed correctly and kept in order while using heavy machinery.

● Gathered information to certify that all orders and documents being shipped are placed in the correct boxes and taken to a specific area to be ready to ship when needed.

● Cross-check and proofread all manifest while marking off all orders that have to be placed out to ship nightly according to shift.

OTG Management Newark, New Jersey

Bartender/Server / Host 2016-2017

- 2017

● Greeted guests that entered eating establishment and escorted guests to dining area.

● Mixed drinks and took drink orders

● Knowledge of pours, wines and beers as well as portion control

● Provided menus to customers and informed customers of all food entrees, desserts, and beverages not on the regular menu.

● Assisted in the opening and closing of restaurant establishment when required.

● Cleaned food preparation and customer dining room area several times during a regular work shift.

● Answered customer’s inquiries regarding the preparation and portion size of food entrees.

● Re-stocked table with napkins, placemats, and eating utensils. Victoria Secret Livingston, New Jersey

Sales Associate 2013 - 2015

● Assisted customers in the location and selection of store merchandise.

● Facilitated return and exchange procedures for individuals returning store merchandise.

● Conducted stock & inventory procedures for all stored store merchandise.

● Set up store merchandise displays and signage for upcoming holiday and seasonal sales promotions.

● Re-stocked store shelves and racks with merchandise for consumer purchase.

● Processed shipments for delivery to other Victoria Secret locations when required. Mc Donald’s West Orange, New Jersey

Cashier 2012 -2015

● Handled financial transactions for customers on a daily basis.

● Assisted customers in the selection of food items from advertised food items from regular menu.

● Bagged customer’s food and beverage orders and added condiments to bag upon customer’s request.

● Emptied garbage receptacles and placed all garbage bags in dumpster for later pickup.

● Cleaned food preparation and customer dining room area several times during a regular work shift. Education / Training

Essex County Community College, Newark, New Jersey Currently Attending Business College Courses – 2015 – 2017 Orange High School, Orange, New Jersey

Graduated with High School Diploma – 2014

Technical Skills

Customer Service Procedures, Organizing & Time Management, Food Preparation Procedures, Communication Sales Procedures, Merchandiser, Highly Organized, Computer Literate, Cashier, Maintenance Procedures, Telephone Procedures

Contact this candidate