Sandhyaa Waunkhede

Salesforce Administrator

**** ****** ****

North Cortland

Plano, Texas - 75025

Phone +1-469-***-****

adx0jb@r.postjobfree.com

CERTIFICATIONS

Certified Salesforce Administration

Certified Counsellor in career, parenting and personal

TRAINING

Salesforce Administration Training Course, Hachion, Texas

EXPERIENCE

Vighnaharta Multi-State Co-operative Credit Soc. Ltd., Thane - Officer

July 2021- June 2022

Assist more than 50+ clients money management, bank products, accounts, plans, kyc, manually and in system, quick servicing, opening & closing transactions

Co-operative Sector - LIC OF INDIA - Thane

June 2011 – May 2021 - Selling life insurance products, solving queries, elaborate features, customize programs, covering risks, monitored claims, ensure settled, servicing achieved business growth 20.25 single premium,

Private Sector Bank Officer – ICICI Bank, Dombivali - Officer

Jan 2007 to Dec 2007 - Drove branch sales and portfolio growth by recommending various financial products to prospective customers, Managed 200+ customers and identified opportunities to extend the relationship through cross selling the products, Identified and resolve, Performed cash and checks balancing to verify on daily and monthly cash accounts for accuracy

Co-operative Sector – Deogiri Co-operative Bank – Aurangabad

Sept 2003 to Nov 2004 - Assisted more than 300+ customers to open and close accounts, apply for loans and make financial decisions, Devised targeted solutions for various customers including deposit, landing and investment services

ACADEMIC QUALIFICATION

Bachelor of Commerce, Mumbai University in 2000

Master of Computer Management, Aurangabad University, in 2002

Summary of Qualification

Knowledge of Salesforce Lightning, Salesforce Classic, CRM, Dashboard Cases, Types of Users, Cloud computing, versions of salesforce, creating account, SFDC environment, data type, field type, Security, Protection, Flows

Skills

Work well within a team

Display strong client facing skills

Ability to adapt to changing environments and new technology

Take full ownership of their daily tasks and use sound judgment to escalate issues to management

Strong integrity and work ethics

LANGUAGES

English, Marathi, Hindi, Sanskrit -read write, French - read

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