STEPHANIE NOTTINGHAM
**** ******** ****, ***** *****, PA 19082 - adx0ft@r.postjobfree.com / 610-***-****
SUMMARY
15+ years of executive administrative experience in a corporate environment.
Proficient computer skills using Microsoft Word, PowerPoint, and Excel
EDUCATION
COMMUNITY COLLEGE OF PHILADELPHIA, Philadelphia, PA 19101
Associate’s Degree in Business, May 2000
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WORK EXPERIENCE
THE PHILADELPHIA COCA-COLA BOTTLING COMPANY, Philadelphia, PA (1999-2009)
Executive Administrative Assistant (Cold Drink Sales Department) 2001-2009
• Assisted Vice President of Cold Drink Sales with administrative support
• Handled sensitive information and maintain the highest level of confidentiality
• Responded to escalated calls from customers in V.P.’s absence
• Received and responded to calls regarding customer service issues
• Served as a liaison between other departments on basic administrative and/or operational matters
• Coordinated calendar, schedules, meetings, training, travel arrangements and appointments
• Conduct research and compile analytical reports for bi-weekly meetings
• Composed and design various correspondences, memos, charts, tables, graphs, and business plans using Microsoft PowerPoint, Word and Excel
• Processed travel & expense, car allowances documents, accounts payable and receivables invoices
• Coordinated information and product delivery for special events
• Established, maintained and updated customer’s files
• Maintained departments’ vacation, sick, and time off schedules
• Retrieved, filed and processed forms, correspondences and mail
• Greeted and directed visitors
Administrative Assistant (Cold Drink Department) 1999-2001
• Assisted Director of Cold Drink Sales and his direct reports with administrative support
• Composed presentations for sales meetings and customers using PowerPoint and Excel
• Tracked and processed, monthly, BDM’s sales commissions to be paid monthly
• Processed accounts payables and receivables invoices
• Managed office supply inventory
• Performed other related duties and tasks as assigned
GENERAL ELECTRIC TRAILER LEASING (FORMERLY TIP), Devon, PA (1992-1997)
License Administrator (License Department) 1996-1997
• Issued plates and titles for company’s trailers and mobile office space building for all 120 branches throughout the United States and Canada
• Processed customs documentation for trailers entering into the United States and Canada
• Interacted with governmental agencies to process titles and plates
• Maintained titles and plates information using Microsoft Access
• Answered calls from trailer manufacturers about our trailers as well as calls from branches
Administrative Assistant (Insurance Department) 1992-1996
• Supported License Manager and Supervisor using Microsoft Word and Excel
• Processed certificate of insurance into database system
• Monitored time sensitive legal documents. Respond to attorneys’ letters or calls
• Prepared and obtain accident/claims reports for filing with insurance carriers
• Coordinate claims investigation materials
• Maintained current claim files
• Issued all insurance certification to customers, landlords, and banks
• Reviewed all incoming insurance certificates for completeness and accuracy. If incorrect call branches to let them know what is required.