Ruben Barragan

*** ************ ***, ******, ** *8831 / 310-***-**** /adx0e9@r.postjobfree.com

TWENTY-PLUS YEARS IN HOSPITALITY. I AM A SEASONED HOSPITALITY MANAGER WHO IS CONSCIENTIOUS, ADAPTABLE, ENERGETIC, AND ETHICAL. I HAVE PROVEN TO BE SUCCESSFUL AT PROVIDING EXCELLENT SERVICE, MANAGING WITHIN A BUDGE, MAINTAINING FLOW OF INVENTORY AND DEVELOPING A STRONG TEAM, LOYAL AND COMMITTED TO A JOB WELL DONE. I TAKE PRIDE IN HANDLING A VAST ARRAY OF CLIENT REQUESTS, BUILDING A STRONG RAPPORT, AND ENSURING REPEAT BUSINESS.

FLUENT IN ENGLISH AND SPANISH.

Tips Training and Certification, Operations Management, Client Relationship Management, Special Events Management, Staff Training and Development, Food, Beverage and Labor Cost Control and Quality Assurance and Controls Facilities Presentation

EMPLOYMENT:

HILTON FAMILY SINCE 2015

Director of Food Beverage – August 2021 - present

Doubletree Convention Center, Somerset, NJ

Director of Banquets, Catering Sales Manager, Recreation and Restaurant –

April 15, 2015 – August 2021

Hilton Marco Island Beach Resort – 25,000 sq ft of space – Marco Island, FL

MARRIOTT INTERNATIONAL HOTELS FROM September 15, 1990 to May 27, 2015

Banquet Operations & Bar Manager - June 12, 2013 – March 30, 2015

Renaissance Hotel – 62,000 sq ft of space – Portsmouth, VA

Banquet Manager/Restaurant Manager - November 10, 2011 to June 10, 2013

Marriott Boca Raton - 35,000 sq ft of space - Boca Raton, FL

Banquet Manager/Convention and Outlet Manager – June 9, 2009 to November 2, 2011

Los Angeles Burbank Airport Marriott – 46,000 sq ft of space - Burbank, CA

Banquet Manager/Beverage Manager – April 10, 2001 to June 7, 2009

Anaheim Marriott – 82,000 sq. ft of space - Anaheim, CA

Banquet Captain – August 8, 1998 to April 10, 2001

Los Angeles Airport Marriott – 52,000 sq ft of space - Los Angeles, CA

Bartender – September 15, 1990 to August 8, 1998

Torrance Marriott – 21,500 sq. ft of space – Torrance, CA.

RELATED WORK EXPERIENCE

Responsible for assuring the success of all meetings, conferences & events

Oversee all aspects of the daily operation within the banquet department

Schedule all necessary staff for maintenance, setup, service and teardown and edited payroll for all hourly associates.

Prepare and submit all reports in a timely manner

Directly contributed to the bottom-line profit margins by improving service, reducing waste, and increasing efficiencies with high quality product & service.

Worked closely with all necessary departments to maintain high standards & Increase ESS scores from 38% to 85%

Ensure compliance of health, sanitation & local labor laws.

Trained associates in T.I.P.S. (alcohol intervention procedures) and in-service, sanitation, and safety procedures

Work closely with all departments by reviewing BEOs for details and accuracy

Excellent observation, analysis and organization abilities

Work closely with local vendors for rentals, purchases, etc.

Make certain that all function space is setup well in advance

Prepare all banquet checks & handle final payments from clients

Supervises the handling, storage and security of all catering service equipment

Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Controlled inventories of equipment, silverware, and liquor and reported discrepancies to designated personnel

Supervise the handling of all Bar Supplies & product

Performed personnel actions such as: Hiring, counseling, training & staff termination as necessary

Developed and implemented procedures for new banquet and lobby bars, resulting in a more organized, faster system and savings in both time and

money for daily operations.

Responsible for closing out bars at the end of the day, including inventory, balance cash, creating revenue report

Assigned duties, responsibilities, and work areas for up to 100 associates; carefully balanced associate capabilities with ever-changing work requirements.

Manager of the Quarter, Anaheim Marriott 2010

Manager of the Quarter, Boca Raton Marriott 2013

Manager of the Year, Renaissance Hotel 2015

CERTIFICATIONS

T.I.P.S. Trainer - Certified through August 2024

Serve Safe - (Food Service Management) Certification from 2003-Present

Event Operations - Certified from February 2009-Present

Event Planning - Certified from February 2009-Present

EDUCATION

WLAC West Los Angeles College, Culver City, California – Tourism and Hospitality Management

USC, Costa Mesa, California – Bachelor Degree, Majored in History and Social Science

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